Cisco HCS Collaboration Cloud Services is a Unified Communications Manager based offering. It provides cloud-ready collaboration services you can deploy in way that makes sense for your business. Get cloud ready collaboration in a self owned model. HCS Large Enterprise is a Cisco validated architectural private cloud solution that is ideal for organizations that want to offer cloud ready collaboration services. As the core of the Cisco Collaboration portfolio, Unified Communications Manager is a unified communications call control platform that can deliver the experience to the endpoint. Cisco HCS — is a Unified Communications Manager based offering. It provides industry-leading, cloud-ready collaboration services you can deploy in way that makes sense for your business. Spark Hybrid Services connect Cisco HCS to Spark Services in the Cisco Collaboration Cloud. Easily add the messaging and meeting capabilities of Spark to your existing HCS deployment for an integrated experience.
Unified Communications Manager provides services such as session management, voice, video, messaging, mobility, and web conferencing. Unity Connection lets users access and manage messages from an email inbox, web browser, Jabber, Unified IP Phone, smart phone, or tablet. Unity Connection also provides flexible message access and delivery format options, including support for voice commands, speech to text transcription, and video greetings. Simplify with leading voice and video as a service. Conduct web conferencing meetings in real-time with anyone, anywhere, on any device with Cisco video and web conferencing. Cisco HCS Collaboration Cloud Services for government — cut costs and speed adoption of cloud technologies within your US government agency. HCS from the public cloud — deploy Cisco Collaboration from Cisco Powered partners. Contact center — deliver superior customer service with contact center capabilities.
Cisco HCS Collaboration Cloud Services Large Enterprise
HCS Large Enterprise is a Cisco validated architectural private cloud solution that is ideal for organizations that want to offer cloud-ready collaboration services. Gain the benefits of a cloud while retaining control and ownership of your collaboration services. Now you can, with Cisco HCS Collaboration Cloud Services Large Enterprise. Spark Flex Plan now supports Cisco Hosted Collaboration Solution. HCS Large Enterprise is based on Hosted Collaboration Solution (HCS), but it’s built for the private cloud so you can deliver cloud based collaboration services across your organization. Services include industry leading Cisco voice and video, mobility, messaging, and presence. It supports web and videoconferencing across your entire company. Cisco HCS Collaboration Cloud Services Large Enterprise supports all Cisco endpoints, including Jabber. Now it’s easier than ever for employees to collaborate however they want, wherever they want, on their device of choice. HCS offers technologies delivered as secure and reliable cloud services.
Cisco HCS Collaboration Cloud Services Deployments
Free your IT resources to focus on strategic business priorities, which help enable business growth, by deploying the latest collaboration applications in a flexible way. Align with fast paced business needs and speed time to value by quickly scaling to add or remove users and applications with ease. You can either own and manage Cisco HCS Collaboration Cloud Services Large Enterprise from your private cloud, or free up your IT resources and have a HCS partner manage the solution for you. If you need to keep sensitive data behind your firewall, or keep data separate between divisions or departments for regulatory purposes, deploy HCS Large Enterprise in your private cloud. For all the benefits of cloud collaboration in a self-owned model, you can deploy HCS Collaboration Cloud Services Large Enterprise in a Cisco HCS partner’s data center. Partners can use their shared HCS infrastructure to offer managed services to your HCS Large Enterprise solution.
Cisco HCS Collaboration Cloud Services
Deploy Cisco HCS Collaboration Cloud Services Large Enterprise with confidence. With HCS Large Enterprise, Cisco provides service-provider level support. To promote success, submit your architecture to Cisco’s Assessment to Quality (A2Q) program for review. You will have a single point of contact in Cisco’s Technical Assistance Center (TAC), who stays with you until your issue is resolved. The TAC engineer engages the right product support experts to quickly resolve any issues. When deployed as a managed service, HCS partners will provide you with guaranteed levels of service, security, and 24/7 support as HCS partners undergo certification and third-party auditing of their Cisco solutions. Pay only for what you need with a simple monthly subscription by shifting your financial model from CAPEX to OPEX and realize predictable cost and service levels. HCS Collaboration Cloud Services is a hosted private unified communications offering and provides leading services to organizations as a cloud service with the flexibility of a dedicated premise solution.
Cisco HCS Management
If you choose to self-manage HCS Collaboration Cloud Services Large Enterprise, the solution provides an optional, powerful management platform that offers service provider quality tools made simple for the enterprise. Using a single interface, centrally manage all your applications in the data center along with remote endpoints, regardless of geography. Gain real-time service monitoring and per call performance for improved reliability. Get consistency across clusters with advanced dial plan management and automated dial plan provisioning. Smart wizards and customized templates allow role-based access for end users while meeting compliance requirements across geographies or departments. Use a self-service model and empower end users to set up and manage their own communications and reduce the burden on IT. Meet and manage meetings and projects in real-time, to present, share, or collaborate from anywhere, anytime, on any device.
Cisco HCS Collaboration Cloud Services