Managed Services
Managed Services Solutions—Symantec Managed Security Services

See, correlate, and detect more—faster. Minimize the impact of a cyber attack with 24/7 monitoring by our experts and correlation with the global threat landscape. Leverage the power of Symantec Managed Security Services™ for continual threat monitoring and customized guidance 24/7. Get connected now with Symantec’s™ incident responders who have an average of 15 years of field experience. Work closely with your  analyst team to collaborate across Symantec DeepSight Intelligence™ and Symantec Incident Response Services™ and correlate alerts from your environment with insights from the global threat landscape. With a comprehensive big data approach to security analysis, Symantec™ helps ensure enterprise wide visibility of potential threats by aggregating and correlating unfiltered alerts from the diverse range of security technologies across your enterprise. Turn your incident response plan into a proactive program that improves incident response times, lowers costs, and implements a continuous improvement process. Assess your existing ability to respond to security incidents and provide recommendations to shrink the time between incident detection and resolution.

When a comprehensive incident response program is paired with Symantec’s Global Incident Response Retainers™, your team can be sure they will be ready to act quickly and with confidence when an incident occurs. Security incidents may be inevitable but the consequences of a data breach don’t have to be. Gain intelligence and insights collected from other Symantec™ services, such as Symantec Managed Security Services™ and Symantec DeepSight Intelligence™. The most egregious breaches today are often the result of a lack of early detection, security readiness and timely response. Organizations need to move to a proactive cycle of preparation, detection and response for network security. Build a proactive security posture and minimize business risk and acquire an edge on today’s global adversaries. Learn how to take a holistic approach that addresses the before, during and after stages of a potential breach. Discuss your security strategy, goals, and security and get personalized service within your environment. Symantec Managed Security Services™ proactively searches for network threats then mitigates and performs remediation to the network breach.

Global Intelligence And Integrated Technologies

Harness intelligence and insights collected from other Symantec™ services, such as Symantec Managed Security Services™ and Symantec DeepSight Intelligence™, for a deeper look into the threat landscape. Symantec Managed Security Services™ analysts provide detailed customer log data, applying both vertical— and customer specific context. Symantec DeepSight analysts then parse data to provide additional adversary context, including campaigns, tools, and tactics. Symantec Security Technology and Response™ (STAR™) teams can take any malware samples or suspicious files, binaries, or network traffic collected and analyze them against Symantec Global Intelligence Network’s™ telemetry data. The Symantec STAR™ team also provides advanced reverse engineering capabilities to augment Symantec™ field teams when Symantec™ uncovers malware and hacking tools. Symantec Managed Security Services™ helps to determine which events are most dangerous and critical. Get real—time notifications of threats, enabling fast action. With Symantec Managed Security Services™ get 24/7 advanced threat monitoring, minimized incident investigations, and prioritize critical incidents and remediation.

Accelerate Detection And Response

Achieve enterprise—wide threat visibility across your environment and benefit from Symantec’s™ global infrastructure, big data analytics, and integrated threat intelligence services. Your Symantec Managed Security Services™ team detects advanced threats faster with; access to trillions of managed security services customer logs annually, advanced analytics and retroactive log analysis capabilities, context on global adversaries and campaigns via Symantec DeepSight Intelligence™, insights from the Symantec Global Intelligence Network™, and primary and secondary indicators to identify advanced persistent threats. Turn your incident response plan into a proactive program that improves incident response times, lowers costs, and implements a continuous improvement process to strengthen your overall security effectiveness. Assess your existing ability to respond to security incidents and provide recommendations to shrink the time between incident detection and resolution, ultimately reducing the probability and severity of future incidents. When a comprehensive incident response program is paired with Symantec’s global Incident Response Retainers™, your team can be sure they will be ready to act quickly and with confidence when an incident occurs.

Features And Benefits

Facilitates operational planning and strategic focus. Symantec Managed Security Services™ offers a predictable subscription based cost structure to provide continual, real—time monitoring across your security environment. Deploy within hours with strict service level agreements—giving you even more speed when protecting your brand and organization. You will be immediately entered into a triage process that harnesses intelligence from Symantec’s Global Intelligence Network™ to diagnose your current status and halt attackers in their tracks before more damage is done. Prepare and test the efficacy of your incident response plan, and rely on our experts for fast threat containment and eradication with Symantec’s Incident Response Services™. Get global incident response when you need it most—Symantec’s Emergency Response Services™ provide remote and on site investigation to reduce the impact of an incident on your organization. Symantec Managed Security Services™ analysts provide detailed customer log data, applying both vertical and customer specific context. Symantec DeepSight™ analysts then parse data to provide additional adversary context, including campaigns, tools, and tactics.