Fortinet offers security solutions that cover the largest and most targeted threat vectors. Fortinet Security Fabric ties all of these components together providing enterprises or service providers with a seamless and integrated security posture. Fortinet Enterprise Security provides integrated support to sustain and optimize Fortinet appliances. The service is delivered by the Fortinet Advanced Services team, experts in Fortinet and security technology that is deployed in a typical enterprise environment. This scalable service has different service levels ranging from focused technical support to a comprehensive set of services to help with IT business continuity objectives. Fortinet Enterprise Security includes the following options; business service — includes a designated engineer who will become familiar with your environment and assist in regular ticket reviews. This level also includes bi annual and root cause analysis reporting, as well as Fortinet Enterprise Security Points which may be used to select the most appropriate service for your operational requirements.
Fortinet Enterprise Security First Service provides a Technical Account Manager (TAM), who collaborates with you to build and maintain a long—term technical engagement, providing technical support, operational reviews and quarterly reporting. Fortinet Premium Service provides technical support excellence through fast track access to the Fortinet Enterprise Security Advanced Services team. It also includes training and certification, a customized account plan, and proactive after hours support. The Fortinet Advanced Services Coordinator acts as the single point of contact for Fortinet Services, facilitating your overall service delivery and ensuring timely responses through a focused communication channel. Evolving your infrastructure means your security must evolve as well, to protect your enterprise regardless of where your infrastructure and applications are running. If your security can’t keep up with the agile public, private, and hybrid cloud environments of today, gaps in protection will occur.
Fortinet Enterprise Security
As networks and security infrastructure continue to expand and grow, enterprises or service providers are looking for a defensive architecture that can scale and incorporate the variety of products and information needed to combat today’s latest threat landscape. Fortinet FortiCare Support Services provide global support on a per—product basis. By subscribing to these services, organizations are ensured a timely response to any technical issue as well as complete visibility on ticket resolution progress and problem occurrence. Working closely with you to plan, test, and implement service transitions. FortiCare Professional Services assist in the design and transition phase by providing experienced expertise to assist you in implementing the best possible security protection that Fortinet solutions can deliver. FortiCare Security Analysis Services optimize the configuration of your appliance in your specific security environment to maximize your investment.
FortiCare 8/5 Service provides access to technical support via the web portal, online chat system, and telephone, including return and replace for hardware failures. This service allows fast and easy written access to technical support requests. FortiCare 24/7 service includes access to technical support on a 24/7 basis as well as an advanced replacement service for hardware failures. This service provides the assurance of around the clock coverage and fast turnaround for replacement of defective hardware. FortiCare 360° Service includes all of the services that Fortinet FortiCare 24/7 service offers, plus providing customers with a recurring health check through a personalized monthly audit report of their FortiGate and FortiWiFi appliances. As part of the service, Fortinet will proactively perform device environmental and performance audits for the contracted appliances. Based on the audit results, Fortinet engineers will provide recommendations to help customers avoid unplanned service disruptions and detect problems before they affect performance.
Fortinet GCSS Services
Fortinet Enterprise Security has made strategic investments to ensure a best in class global infrastructure, staffed by experts, to assisting our customers in delivering successful projects. The GCSS organization is spread across three regional Centers of Expertise (COE) focused on delivering technical and service excellence. Each COE is supplemented by regional support centers providing additional language and geographical coverage to best address your needs. Fortinet GCSS Services are designed to support you throughout the life cycle of an existing or new security infrastructure, providing know how and support so that you can implement and operate our products, secure in the knowledge you are making the full use of their capabilities with the right support on hand when you need it. Fortinet GCSS Services include both FortiCare GCSS Services and Fortinet Enterprise Security Advanced Services. In order to fulfill the need for replacement hardware, Fortinet has a Global Logistics Infrastructure with 35 in country hardware storage facilities fulfilling Fortinet Advanced Replacement and Return and Fortinet Replace services.
Fortinet Enterprise Security
Web applications and email systems have long been favorite targets of hackers because they have access to valuable information and they are relatively easy to exploit. A successful attack can result in a variety of devastating consequences including financial loss, damage to brand reputation, and loss of customer trust. Most organizations do not recover from a major security breach, making it absolutely critical to protect your users and customers from threats that target applications and email systems.
Fortinet Data Center Application Security solution consists of a robust and integrated set of products to protect against these attacks. We are the only company that delivers a complete single—vendor solution with the proven performance and security effectiveness to meet the increasing demands of today’s data centers. In addition, our application security solutions can be integrated with Fortinet FortiGate next generation firewalls and Fortinet FortiSandbox sandbox for extra defenses against Advanced Persistent Threats (APTs).
The enterprise data center is evolving rapidly with technologies such as virtualization, Software—Defined Networking, and public cloud computing. Trying to apply traditional security to new technologies generally will not be effective. Enterprises need to evaluate their data center initiatives and how they will impact network security to ensure all areas of the data center remain protected. Today’s data centers are dynamic and complex. Security solutions need to be flexible, effective, and easy to manage so they bring order to the chaos instead of adding to it. Fortinet can protect your physical, virtual, and cloud servers with one solution — whether data center, private cloud, or public cloud deployments.
Under constant attack, organizations cannot afford to choose between security and maintaining a high—performance business infrastructure. Your extended enterprise needs proven security that won't compromise performance: from deep within internal segments, to physical and virtual data centers, to dynamic cloud environments. Deploying network security solutions from multiple vendors causes unnecessary complexity and introduces security gaps. The Fortinet Enterprise Firewall Solution delivers industry—leading security effectiveness with unmatched performance capabilities — through one operating system managed within a single pane of glass.
Cloud computing is becoming increasingly popular among enterprises looking to take advantage of the quick deployment, unprecedented scalability, and cost savings. Private cloud infrastructure, including virtualization and Software—Defined Networking (SDN), are rapidly transforming data centers worldwide. At the same time, organizations are rapidly embracing public clouds, both migrating workloads to Infrastructure—as—a—Service (IaaS) clouds like AWS and Azure, and adopting Software—as—a—Service (SaaS) applications. This results in a hybrid cloud and increasingly multi—cloud environment that is truly borderless for your enterprise users, data, and applications.
Evolving your infrastructure means your security must evolve as well, to protect your enterprise regardless of where your infrastructure and applications are running. If your security can’t keep up with the agile public, private, and hybrid cloud environments of today, gaps in protection will occur. There are a number of deployment methods being used today that require scalable security capable of keeping up with elastic workloads. Fortinet provides comprehensive security for private, public, and hybrid deployments before, during, and after migration — with one solution.
At the heart of Fortinet data center security are the FortiGate data center firewalls which are purpose—built FortiASIC processors that enable this extremely high level of performance. These custom content and network processors provide near—wire speed switching, routing, and stateful firewalling. The network processors eliminate the need for legacy Layer—2 switches and routers within the data center. Instead, FortiGate takes over and performs network segmentation, switching, routing, and network security, all while reducing network complexity.
Furthermore, our integrated architecture provides extremely high throughput and exceptionally low latency, minimizing packet processing while accurately scanning the data for threats. Custom FortiASIC processors deliver content inspection at multi—gigabit speeds. The only way for a network security platform to scale is via purpose—built ASICs to accelerate specific parts of the packet processing and content scanning function. FortiGate technology utilizes Optimum Path Processing (OPP) to optimize the different resources available in packet flow. The FortiASIC can scale to 500 Gbps of firewall throughput independent of packet size while maintaining a high number of sessions and extremely low latency.
FortiWeb provides integration with leading third—party vulnerability scanners including Acunetix, HP WebInspect, IBM AppScan, Qualys and WhiteHat to provide dynamic virtual patches to security issues in application environments. Vulnerabilities found by the scanner are quickly and automatically turned into security rules by FortiWeb to protect the application until developers can address them in the application code. Quarantined IPs HTTP Traffic service protects you from known attack sources like botnets, spammers, anonymous proxies, and sources known to be infected with malicious software.
FortiWeb Security Service is designed just for FortiWeb including items such as application layer signatures, malicious robots, suspicious URL patterns and web vulnerability scanner updates. Finally, FortiWeb offers FortiGuard’s top—rated antivirus engine that scans all file uploads for threats that can infect your servers or other network elements. FortiWeb provides maximum flexibility in supporting your virtual and hybrid environments. The virtual versions of FortiWeb support all the same features as Fortinet hardware—based devices and work with all the top hypervisors.