Cisco HCS Collaboration Cloud
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Cisco HCS Collaboration Cloud Services is a Unified Communications Manager based offering. It provides cloud-ready collaboration services you can deploy in way that makes sense for your business. Get cloud ready collaboration in a self owned model. Cisco HCS Large Enterprise is a Cisco validated architectural private cloud solution that is ideal for organizations that want to offer cloud ready collaboration services. As the core of the Cisco Collaboration portfolio, Cisco Unified Communications Manager is a unified communications call control platform that can deliver the experience to the endpoint. Cisco HCS — is a Unified Communications Manager based offering. It provides industry-leading, cloud-ready collaboration services you can deploy in way that makes sense for your business. Cisco Spark Hybrid Services connect Cisco HCS to Cisco Spark Services in the Cisco Collaboration Cloud. Easily add the messaging and meeting capabilities of Spark to your existing Cisco HCS deployment for an integrated experience.

Cisco Unified Communications Manager provides services such as session management, voice, video, messaging, mobility, and web conferencing. Unity Connection lets users access and manage messages from an email inbox, web browser, Cisco Jabber, Unified IP Phone, smart phone, or tablet. Cisco Unity Connection also provides flexible message access and delivery format options, including support for voice commands, speech to text transcription, and video greetings. Simplify with leading voice and video as a service. Conduct web conferencing meetings in real-time with anyone, anywhere, on any device with Cisco video and web conferencing. Cisco HCS Collaboration Cloud Services for government — cut costs and speed adoption of cloud technologies within your US government agency. Cisco HCS from the public cloud — deploy Cisco Collaboration from Cisco Powered partners. Contact center — deliver superior customer service with contact center capabilities. Maintain integrity and privacy to protect your business, employees, and customers using Cisco Powered cloud services.

Cisco HCS Collaboration Cloud Services Large Enterprise

HCS Large Enterprise is a Cisco validated architectural private cloud solution that is ideal for organizations that want to offer cloud-ready collaboration services. Gain the benefits of a cloud while retaining control and ownership of your collaboration services. Now you can, with Cisco HCS Collaboration Cloud Services Large Enterprise. Cisco Spark Flex Plan now supports Cisco Hosted Collaboration Solution. Cisco HCS Large Enterprise is based on Cisco Hosted Collaboration Solution (HCS), but it’s built for the private cloud so you can deliver cloud based collaboration services across your organization. Services include industry leading Cisco voice and video, mobility, messaging, and presence. It supports web and videoconferencing across your entire company. Cisco HCS Collaboration Cloud Services Large Enterprise supports all Cisco endpoints, including Cisco Jabber. Now it’s easier than ever for employees to collaborate however they want, wherever they want, on their device of choice. Cisco HCS offers technologies delivered as secure and reliable cloud services.

Cisco HCS Collaboration Cloud Services Deployments

Free your IT resources to focus on strategic business priorities, which help enable business growth, by deploying the latest collaboration applications in a flexible way. Align with fast paced business needs and speed time to value by quickly scaling to add or remove users and applications with ease. You can either own and manage Cisco HCS Collaboration Cloud Services Large Enterprise from your private cloud, or free up your IT resources and have a Cisco HCS partner manage the solution for you. If you need to keep sensitive data behind your firewall, or keep data separate between divisions or departments for regulatory purposes, deploy Cisco HCS Large Enterprise in your private cloud. For all the benefits of cloud collaboration in a self-owned model, you can deploy Cisco HCS Collaboration Cloud Services Large Enterprise in a Cisco HCS partner’s data center. Partners can use their shared Cisco HCS infrastructure to offer managed services to your Cisco HCS Large Enterprise solution.

Cisco HCS Collaboration Cloud Services

Deploy Cisco HCS Collaboration Cloud Services Large Enterprise with confidence. With Cisco HCS Large Enterprise, Cisco provides service-provider level support. To promote success, submit your architecture to Cisco’s Assessment to Quality (A2Q) program for review. You will have a single point of contact in Cisco’s technical assistance center (TAC), who stays with you until your issue is resolved. The TAC engineer engages the right product support experts to quickly resolve any issues. When deployed as a managed service, Cisco HCS partners will provide you with guaranteed levels of service, security, and 24/7 support as Cisco HCS partners undergo certification and third-party auditing of their Cisco solutions. Pay only for what you need with a simple monthly subscription by shifting your financial model from CAPEX to OPEX and realize predictable cost and service levels. Cisco HCS Collaboration Cloud Services is a hosted private unified communications offering and provides leading services to organizations as a cloud service.

Cisco HCS Management

If you choose to self-manage Cisco HCS Collaboration Cloud Services Large Enterprise, the solution provides an optional, powerful management platform that offers service provider quality tools made simple for the enterprise. Using a single interface, centrally manage all your applications in the data center along with remote endpoints, regardless of geography. Gain real-time service monitoring and per call performance for improved reliability. Get consistency across clusters with advanced dial plan management and automated dial plan provisioning. Smart wizards and customized templates allow role-based access for end users while meeting compliance requirements across geographies or departments. Use a self-service model and empower end users to set up and manage their own communications and reduce the burden on IT. Meet and manage meetings and projects in real-time, to present, share, or collaborate from anywhere, anytime, on any device.
Cisco HCS Collaboration Cloud Services

Benefits

HCS is a Cisco Unified Communications Manager based offering. It provides industry-leading, cloud-ready collaboration services you can deploy in way that makes sense for your business. Cisco Hosted Collaboration Solution is a Cisco Unified Communications Manager based cloud offering from Cisco Powered Partners. Cisco HCS is a hosted private Unified Communications offering and provides Cisco's comprehensive, industry-leading collaboration services to organizations as a cloud service with the flexibility and security of a dedicated Cisco premise solution. Cisco HCS is available globally and is hosted and delivered by partners certified to offer Cisco Powered cloud services.

Specifically, Cisco HCS delivers voice and video communications, mobility, messaging, and presence. It can also enable web and videoconferencing across your whole company, and beyond. Cisco contact center services are also available from our partners' clouds. Free IT resources to focus on strategic priorities. Pay only for what you need with a simple monthly subscription to shift your financial model from CAPEX to OPEX and realize predictable costs. Obtain highly secure collaboration services quicker, and align with fast-moving business needs by easily scaling up or down.

Features

A solution sized to your specifications — this customized, packaged, private cloud solution is flexibly configured and fast to implement. You focus on the business aspects of your communications applications while we take care of the underlying technology. Your employees get the data they need, and you maintain optimum control and a better understanding of your environment. Monitoring delivers increased value now and in the future — enable proactive, predictive, and preventative support of your networks and applications with the innovative Avaya Management platform.

Gain full visibility into what’s happening in your environment, giving you stronger control to meet your current needs and historical information to plan for your future. Pay only for what you need — whether your plans include optimizing your current communications applications or transitioning to new technology, there’s a pricing model that fits your business. Pricing is on a utility model basis — for example, per user/per month — and often can include no upfront payments or capital expenditure purchases. Private cloud or dedicated hosted options have a pay-as-you-go model.

HCS Private Managed Cloud

Gain the benefits of a cloud while retaining control and ownership of your collaboration services. Now you can, with Cisco HCS Large Enterprise. Cisco HCS Large Enterprise is a Cisco validated architectural private cloud solution that is ideal for organizations that want to offer cloud-ready collaboration services. HCS Large Enterprise is based on Cisco Hosted Collaboration Solution (HCS), but it's built for the private cloud so you can deliver cloud-based collaboration services across your organization. Services include industry-leading Cisco voice and video, mobility, messaging, and presence. It also supports web and videoconferencing across your entire company, and beyond.

Cisco HCS Large Enterprise supports all Cisco endpoints, including Cisco Jabber. Now it's easier than ever for employees to collaborate however they want, whenever they want, on their device of choice. You can either own and manage Cisco HCS Large Enterprise from your private cloud, or free up your IT resources and have a Cisco HCS partner manage the solution for you. If you need to keep sensitive data behind your firewall, or keep data separate between divisions or departments for regulatory purposes, deploy Cisco HCS Large Enterprise in your private cloud. Also, Cisco HCS Large Enterprise grows with your business. You have the option to either add on-premises capabilities or add extra capacity in the cloud.

HCS Public Cloud

Cisco Hosted Collaboration Solution (HCS) is a Cisco Unified Communications Manager based cloud offering from Cisco Powered Partners. Cisco HCS is a hosted private Unified Communications offering and provides Cisco's comprehensive, industry-leading collaboration services to organizations as a cloud service with the flexibility and security of a dedicated Cisco premise solution. Cisco HCS is available globally and is hosted and delivered by partners certified to offer Cisco Powered cloud services. Provide the broadest portfolio of collaboration applications with the latest capabilities that will empower employees to reach new levels of productivity and innovation.

Specifically, Cisco HCS delivers voice and video communications, mobility, messaging, and presence. It can also enable web and videoconferencing across your whole company, and beyond. Cisco contact center services are also available from our partners' clouds. Free IT resources to focus on strategic priorities. Pay only for what you need with a simple monthly subscription to shift your financial model from CAPEX to OPEX and realize predictable costs. Obtain highly secure collaboration services quicker, and align with fast-moving business needs by easily scaling up or down. Cisco Spark Flex Plan now supports Cisco HCS. Get cloud and on-premises call control services in one user-based subscription.

Productivity

Provide the broadest portfolio of collaboration applications with the latest capabilities that will empower employees to reach new levels of productivity and innovation. Significant features and capabilities of Cisco Hosted Collaboration Solution (HCS) include industry-leading Unified Communications services — get all the capabilities of Cisco Unified Communications Manager hosted in our partners' clouds. Endpoint choice — HCS supports Cisco's full line of voice and video endpoints, including Cisco Jabber.

Deployment customization and flexibility — a dedicated virtualized instance of Cisco Unified Communications Manager allows you to set a class of restrictions, deploy flexibility with dials plans, and more. Interoperability — Cisco HCS is standards—based and open to seamlessly integrate with existing third-party systems and applications. Data sovereignty — Cisco HCS is hosted in over 50 countries, helping to meet compliance and regulatory requirements. Proven — introduced in 2011, Cisco HCS is used by millions of people and deployed at thousands of customer sites worldwide