Cloud Collaboration Unified Communications Services
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Cloud Collaboration Unified Communications Services (UC) are integrated solutions that bring multiple tools, such as Instant Messaging (IM), conferencing, email, and voice calling, together for seamless interactions with co workers, partners, and customers wherever work demands. Simplify how you deliver real-time communication and collaboration solutions to your enterprise. Log into one system for voice, email, IM, and conferencing. Stay on calls that move between wired and wireless environments. As a cloud based, as a service offering, IAM Networks offers unified communications services that integrate multiple UC tools with presence behind a single user interface. Imagine having a phone system with never having to update the or manage the system. With Cloud Collaboration Unified Communications Services you get all of the features delivered through an internet based communication solution. Cloud Collaboration Unified Communications Services provide high quality, reliable cloud based solutions that are scalable.

Managing maintenance and service contracts can be challenging and confusing. With Cloud Collaboration Unified Communications Services — all of the applications and switching are hosted outside your organization. That makes it easier to access and manage, while keeping you better connected to the people who matter most. Cloud Collaboration Unified Communications Services lets you take advantage of the latest communication features with a simple and affordable monthly investment. You need a way to collaborate seamlessly while maintaining control over the documents and files that your business runs on. That’s why we makes document collaboration simple and secure — helping teams and clients to work better together, and allowing businesses to better manage their content. Small and medium-sized businesses looking for the same integrated features of enterprise class unified communications systems, find the cost too expensive to procure, manage and maintain.

Cloud Collaboration Unified Communications Services

Cloud Collaboration Unified Communications Services is the perfect option for businesses that don’t want to manage on site hardware and the hefty investment that often comes with it. You can unite local and remote staff for meetings, chats and conference calls through a fully integrated mobility solution for all devices. Cloud collaboration and unified communications services reduces your need for equipment, so supporting more than one office is easy. And, managing maintenance and service contracts is a thing of the past. Cloud Collaboration Unified Communications Services — through Cloud Collaboration Unified Communications Services — small and medium (SMB) businesses alike can enjoy all the benefits of unified communications without the capital investment of buying and maintaining their own equipment. Cloud Collaboration Unified Communications Services builds business voice features of your phone system into maintained data centers, helping businesses like yours transform your communications.

Unified Communications-as-a-Service

With Unified Communications-as-a-Service (UCaaS) cloud collaboration, you can bring together local and remote staff for meetings, chats and conference calls through a fully integrated mobility solution for all devices. We recommend hosted unified communications as a service for client environments with 20+ users and for businesses with multiple location / 10+ users per location that have advanced mobility and collaboration needs. Through UCaaS, organizations bring together local and remote staff for face to face web meetings, group chats and conference calls. UCaaS provides you access to the latest integrated applications for your mobility and collaboration needs. Want to take your communications and collaboration to a whole new level? Hosted Unified Communications-as-a-Service (Hosted UCaaS) gives you access to the latest integrated applications such as real-time web and audio conferencing, mobile applications, soft phones, contact center, presence and secure instant messaging.

Cloud Collaboration Workspace

With a secure workspace, you have everything you need to manage tasks, content, approvals, and team and client communication in one secure, accessible place. Every document can have its own comment stream allowing individuals or entire teams can keep the conversation connected to the content. Use your existing apps. Cloud collaboration is best suited for environments with 40 or more users and for organizations with multiple locations with 10 or more users per location that have mobility and collaboration requirements. Open documents stored  into Microsoft Office and Google for Work Apps — make edits, view and add comments, then sync the files back to the cloud. Stay on brand, from branded log in pages and work spaces, to feature customization, we give you the industry’s most flexible collaboration platform. Integrate to your existing enterprise content management tools, network drives and file sharing websites such as Microsoft OneDrive, Google Drive, Apple iCloud, Box and Dropbox.
Cloud Collaboration Unified Communications Services

Our user-centric approach to UCC offers the following benefits, your infrastructure is used to its maximum capacity. Your employees are more productive and efficient, which means you reduce costs and increase profits. Your technology is used appropriately according to your standards and policies. Your business invests in technology in a more strategic, future-proof way. We'll assist you in looking at these areas. Telephony and voice — providing a consolidated, virtualized, location—independent, secure and robust IP voice infrastructure as the platform for richer communication and collaboration. Visual communications — adding visual impact to remote collaboration to eliminate the time and cost penalties of traveling, improve interaction, reduce process loss and transform business operations.

Collaborative workspace — reducing costs and increasing agility by integrating multiple communication channels presence and content within the user's working context. Conferencing — implementing and integrating the latest video and audio conferencing platforms to enable effective collaboration around the world. Messaging — improving productivity and responsiveness by providing rich messaging capabilities in one integrated experience. Social collaboration — providing a richer way of collaborating that leverages social media techniques and user behaviors, but remains compatible with enterprise requirements. Telecommunications management — saving time, improving efficiency and optimizing your communications spend by managing all your fixed and mobile network services.

Powerful web conferencing solution to enhance virtual collaboration. With Cisco WebEx, you can make high-level presentations with anyone, as easily as if you were face-to-face. WebEx features presentation, document, application, desktop sharing, high-definition video conferencing, and access from PC, tablet, phone, or video conferencing system with fully integrated, crystal clear audio conferencing. We also utilize WebEx Cloud Connected Audio, which integrates into WebEx meetings. This services provides predictable monthly audio costs, extension of your existing IP network investments by adding audio, and eliminates the need to administer and maintain a complicated on-premises audio solution.

We bring you the ultimate integrated analytics solution for audio, web, and video conferencing. Monitor cost, usage patterns, and employee conferencing behavior, anywhere, and on any device with the Conferencing Analytics Service. You can also conduct detailed analysis on meetings among geographically dispersed colleagues and clients, and implement governance policies that enable cost-efficient, strategically optimized collaboration environments. We offer you Cisco Spark, an all-in-one business messaging application, virtual meeting solution, and phone system. Spark features cloud-based phone system for mobile, desk phone, laptop, and desktop.

You’ll also have access to the latest integrated applications such as real-time web and audio conferencing, mobile applications, soft phones, contact center, presence and secure instant messaging. And as a hosted service, you hand over a significant portion of the maintenance cost and all of the worry to us. As an organization that wants to add the latest features to your phone system, cloud unified communications offers all the benefits of on-premise unified communications systems, without the investment of procurement, management and remediation of on-premise unified communications systems.

With an affordable monthly fee, we manage and monitor your system 24/7 so you can take advantage of the latest enterprise unified communications capabilities. Unified communications is best suited for environments with 20 or more users and for organizations with multiple locations with 10 or more users per location that have advanced mobility and collaboration requirements. Through UCaaS, organizations bring together local and remote staff for face to face web meetings, group chats and conference calls. With fully integrated mobility solutions for smart phones, tablets, laptop and desktop users, UCaaS enables you to leverage powerful features and benefits.

Your unified communications and collaboration infrastructure and your Visual Communications (VC) infrastructure (including videoconferencing and telepresence) is meant to improve the speed and quality of communication across different locations. So, why are you struggling to realize the value of your visual communications investments? Success can be described as increased usage and adoption, ease of use, a reliable and working infrastructure — and a faster return on cost-effective investment. We'll work with you to understand your users' profiles and design a solution that accommodates their requirements. Your customized management or procurement model can include elements of a managed service, hosted or cloud solution. We can provide a clear transition plan to suit your objectives.

We believe there's a visual communications solution  for every business need. If you hold many meetings in different locations, telepresence provides high-definition audio, multiple reactive cameras and ambient lighting. High-definition videoconferencing supports conferencing to a room of participants. Personal video screens enable interactive, confidential one-on-one meetings. Video on mobile devices or laptops creates a highly mobile workforce. Our visual communications expertise and investments in this area ensure a holistic approach to your business challenges. Increase productivity when people can communicate in a richer manner with business-appropriate and user-preferred tools.

Your business understands the value of providing employees with a richer, more consolidated communication and collaboration experience. That's why a move towards IP Telephony (IPT) forms the foundation of your unified communications and collaboration strategy. Migrating from a distributed, legacy telephony infrastructure to a more integrated, user-centric model abounds with pitfalls. Perhaps you've already invested in IPT, but aren't realizing any cost and efficiency benefits. Optimal design, effective deployment, security, user adoption and management are all crucial.

So is choosing the right delivery model — whether on-premise, cloud-based, or a hybrid. Our consultative approach, implementation experience and tried-and-tested methodologies can help you migrate from legacy technologies to a newer voice platform. IAM Networks can also assist you with consolidating your existing platforms, and realizing the operational and cost benefits promised.