Break down the silos between your business processes and applications with Microsoft Dynamics 365 intelligent cloud applications that connect data across sources, drive intelligent decisions and outcomes, and transform your processes from end to end. Drive your digital transformation with Microsoft Dynamics 365. Grow, evolve, and transform every part of your business to better meet the changing market and needs of your customers. Intelligent applications that work smarter together. Run your entire business from end to end with intelligent applications that seamlessly work together in the cloud-unifying the capabilities of CRM business software and ERP systems. Go beyond sales management software by bringing digital intelligence into each deal to better predict your customer’s needs with Microsoft Dynamics 365. And deliver the personal attention that builds relationships and revenue.
Focus and act on the right priorities. Take action with confidence. Derive meaningful intelligence from large amounts of complex data to deliver simple to understand, actionable insights that are in context of the customer relationship. Increase sales velocity by identifying prospects most likely to buy based on predictive intelligence. Sell smarter with signals from Office 365 and Microsoft Dynamics 365 that reveal relationship health and risk so you know the best action to take next. Build trust with customers and increase opportunities by offering relevant product recommendations. Engage your customers in more personalized, effective ways through customer intelligence. Understand customer behavior, trends, and potential value. Your sales team will be ready to build and develop customer relationships, regardless of how customers engage with you. Gain insights from email interactions with your customers and know which contacts will be most receptive.
Microsoft Dynamics 365 Customer Service
Improve customer service through a single, unified experience that delivers end-to-end service across every channel — earning customer loyalty and empowering agents. Support your customers wherever and whenever they need it. Deliver the personalized, consistent service customers expect across their choice of device and channel — including social media. Use a unified platform for consistency and visibility across channels. Get deeper insights with a 360-degree customer view. Personalize interactions based on past interactions and behavior. Help your customers help themselves. Make it easy for your customers to find answers on their own, as well as access a community space to connect with peers and subject-matter experts. And when they require it, customers can seamlessly transition to assisted support. Offer access to customer service anytime, anywhere. Deliver real-time service that’s optimized for any mobile operating system and device. Help your agents succeed through a single user interface.
Microsoft Dynamics 365 Operation
Make data-driven decisions with a complete set of Enterprise Resource Planning (ERP) tools to provide global visibility, scalability, and digital intelligence. Use modern, intelligent ERP system tools that uncover real-time insights and information to help you make fast, data-driven decisions. Improve business planning and execution while getting quick time to value to help you stay ahead of the competition. Scale operations globally in the cloud to meet changing business needs — while integrating legacy systems to make full use of existing investments. Fast-track your business performance. Get a live view of all your numbers and data analytics from Dynamics 365 for Operations. With this Microsoft ERP system, you get the relevant information you need to deliver strategic, data-driven insights to key departments. Gain immediate financial insights, drive corporate strategy and growth, and decrease debt through efficient collection management.
Microsoft Dynamics 365
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