Avaya Aura Conferencing
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Avaya Aura Conferencing brings audio, web, and video conferencing into a single platform that can be used as the foundation of a unified communications experience, or offered as an over the top conferencing solution. Put collaboration tools in all your users’ hands, no matter which smart phones, desktops, or tablets they’re using. With Avaya Aura Conferencing you get audio, web, and video conferencing. Let your users focus on the meeting purpose and content, instead of logistics. Calendar integration enables people to schedule and join meetings easily. Participants know and control what’s happening in the conference thanks to the easy-to-use Avaya interface. Save money by bringing your conferencing in-house. You’ll save on service provider and network trunking fees. And you could also significantly reduce WAN usage costs. Avaya Aura Conferencing makes it easier and faster to schedule, start, and join meetings.

Never worry about availability. Conduct hundreds of conferences, bringing thousands of people together to collaborate simultaneously. You don’t need to think of conferencing ports as a scarce resource anymore. Record Avaya Aura Conferencing. Meeting recordings help ensure that attendees and those not present are on the same page. Recordings synchronize audio, slides, and meeting minutes. Navigate the recording easily with a graphic timeline that shows you who was speaking and for how long, who added notes and minutes, and when slides were changed and adding context. Save serious bandwidth — when you have multiple participants at the same location, send just one copy of the same audio and video traffic across your network instead of one per user. Simplify your life with a single conferencing platform — use one platform to host meet-me style conferences, or initiate ad hoc multi-party interactions from your unified communications experience using voice, content sharing, and video.

Integrated Audio, Web And Video Conferencing

Put collaboration tools in all your users’ hands, no matter which smart phones, desktops, or tablets they’re using. With Avaya Aura Conferencing you get audio, web, and even video conferencing, so you can call a meeting and everyone can connect. Let your users focus on the meeting purpose and content, instead of logistics. Calendar integration enables people to schedule and join meetings easily. Participants know and control what’s happening in the conference thanks to the easy-to-use Avaya interface. Save money by bringing your conferencing in-house. You’ll save on service provider and network trunking fees. And you could also significantly reduce WAN usage costs. One-click access or voice-driven logins bypass the need to repeatedly enter conference numbers and pass codes. Inside the conference, see roster of participants, and let everyone will know who is speaking.

Avaya Aura Conferencing

Avaya Aura Conferencing deployment models — you have options for a single server, low-cost configuration, or multi-server distributed architecture for high availability, high scale, and minimal bandwidth usage. Get all the capacity you need — conferencing ports aren’t a scarce resource anymore. Avaya Aura Conferencing lets you determine your capacity and redundancy configuration. Support up to 15,000 concurrent conference sessions, 250 participants per meet-me conference, and 2,000 participants per event conference. Integrate conferencing into your unified communications — easily communicate with seamless multi-modal, multi-party unified communications. Move around among contacts, presence, IM, voice, video, content sharing, and multi-party interactions. Use the same experience for your meet-me conferences as you do for your everyday communications. Make your meetings easier to plan, faster to start, and more secure. Add conference logistics to your meeting invite with the click of a button, and just click to join when the time comes.

The average business today uses up to six different cloud solutions in order to meet an ever-growing list of needs. The rise of digital transformation (and the level of quality, agility and speed consumers expect as a result) has placed more demand on the enterprise than one cloud solution can deliver — until now. Avaya’s approach to cloud is simple: have the cloud your way. Avaya’s cloud solutions are built on a fully open architecture that supports true compatibility and limitless interoperability — with a clear focus on the reliability and security you need. Take a tactical approach to reducing costs and freeing up in-house resources. Move to the Cloud or to Cloud-based managed services. Use the time saved on in-house management of unified communications, contact center, video, and hosted applications to re-focus on your core business.

Exercise your options for the level of support you need. You can start with the most basic, standard managed services, such as Release Management, Managed Assist, or Managed Operate. Or choose a fully as-a-service cloud-based solution that can be customized to support your multi-vendor environment. Or try something in between. We support your path, pace, and choices for communications support and management. Increase efficiency, flexibility, and performance with service solutions that keep your business going and growing. You’ll be able to lower your TCO, optimize your communications performance, leverage your in-house resources more efficiently, and lay the groundwork for future technology-based capabilities. You can also capture the value of a globally consistent, IT Infrastructure Library (ITIL-aligned communications environment designed to fit your organization’s needs.

Manage your contact center operations using Information Technology Infrastructure Library (ITIL) aligned processes. Unlike conventional business process outsourcing arrangements, Avaya Contact Center Managed Services allow flexibility in the focus and responsibilities of each party involved. Align the right applications and management support assistance to augment your internal capabilities and to use your resources more effectively.

We provide the knowledge and experience you need to make the most of your critical contact center technologies. These include IVR, voice, computer telephony integration, call recording, and advanced call routing. Accelerate the business benefits of technology by easing adoption of new solutions with Contact Center Managed Services. Built on the principles of co-management and out-tasking, Avaya Contact Center Managed Services offer a happy medium between complete outsourcing and self-management strategies. Contract out only selected services, instead of whole business processes.

A solution sized to your specifications — this customized, packaged, private cloud solution is flexibly configured and fast to implement. You focus on the business aspects of your communications applications while we take care of the underlying technology. Your employees get the data they need, and you maintain optimum control and a better understanding of your environment. Monitoring delivers increased value now and in the future — enable proactive, predictive, and preventative support of your networks and applications with the innovative Avaya Management platform.

Gain full visibility into what’s happening in your environment, giving you stronger control to meet your current needs and historical information to plan for your future. Pay only for what you need — whether your plans include optimizing your current communications applications or transitioning to new technology, there’s a pricing model that fits your business. Pricing is on a utility model basis — for example, per user/per month — and often can include no upfront payments or capital expenditure purchases. Private cloud or dedicated hosted options have a pay-as-you-go model.

Manage your communications infrastructure with a comprehensive set of globally aligned services. We offer support for all your unified communications needs — from simple out-tasking to full outsourcing. Take advantage of the flexibility to use and add enterprise communications support elements as you need them. Internationally recognized operations services are based and aligned with the Information Technology Infrastructure Library (ITIL). They are packaged in service sets, so you can start with a baseline level and then add extra elements at your own pace and only as required.

Choose from extensive, flexible, agile options for managed services. With Avaya Unified Communications Managed Services, you define and control the scope of responsibility for your internal and external team members — unlike conventional business process outsourcing. Optimize your communication applications suite based on your business objectives: reducing costs, improving cash flow management, or increasing revenue. These managed solutions scale up or down as your business expands or contracts, and provide predictable pricing and service.

Lay the foundation for powerful, scalable, and Interoperable multi-party video collaboration. Go with proven expertise: Avaya was named a major player in IDC MarketScape for worldwide enterprise video conferencing equipment. Build on your existing video deployment with HD video conferencing. Avaya Scopia video conferencing Infrastructure provides scalable, cost-effective, and unparalleled interoperability with other standards-based video endpoints. Experience advanced room systems and distributed desktop and mobile endpoints.

Invite anyone, anywhere, on any network, to participate in a video call. Customize your always available virtual conference rooms. Support scheduled and ad-hoc conferencing from video conference room systems, desktops, and mobile apps. Gain the largest video capacity (80 HD ports) in a single 1U system with hybrid hardware and software architecture, including powerful video acceleration. Connect to any standards-based video conferencing system and leading unified communications client.