As enterprises implement a hybrid cloud environment to move applications to cloud, their IT organizations must establish a decision—making framework for evaluating, deploying, and operating applications in the cloud. Businesses […]
As enterprises implement a hybrid cloud environment to move applications to cloud, their IT organizations must establish a decision—making framework for evaluating, deploying, and operating applications in the cloud. Businesses need to be able to deliver applications in the right way and on the right cloud to take advantage of the right mix of performance, scalability, and security. Never worry about patching, faulty hardware, or network issues again. Cloud Services is designed to deploy your application and keep it continuously available during crashes and failures, redirecting traffic from troubled instances to ones running smoothly. Automatic operating system updates mean your application is always secure, without maintenance windows or downtime. Cloud Services provides a staging environment for testing a new release without impacting the existing one, reducing the chances of unwelcome customer downtime. We know many of your applications are critical, capable, and complex, and our IT professionals can deliver. We hold the applications experience, advice, management, and support that can transform your existing IT environment from a business problem into a competitive advantage.
Our application management services will first look at your business processes from an operations perspective and then develop a strategic and tactical plan to modernize and integrate disparate platforms, to provide you with more agile and ITIL based efficient processes. We then deploy innovative, vertical market and sector specific solutions that result in cost reduction, quality improvement, and business process optimization. As an applications service provider, we offer in—depth performance monitoring, application server monitoring, and patch management to improve app performance and lower operating costs by 15—40%. Our applications services and management solutions consist of end—user desktop support, 24/7 help desk Services, tests, patches, moves, adds, modifications, and incident and problem resolution. We work with your IT team or do everything. The applications we manage include, but are not limited to: Microsoft SQL™, Microsoft SharePoint™, Citrix™, VMware™, Oracle™, Primavera™, ESRI™, Cisco Unified Communications Manager™, Cisco Unified Contact Center™, Microsoft Office™, Microsoft Office 365™, Google Apps™, and more.
Develop, package, and deploy powerful applications and services to the cloud with Microsoft Azure Cloud Services™ and the click of a button. Scale from 1 to 1000 in minutes. Once your application is deployed, that’s it: from provisioning, to load balancing, to health monitoring, Microsoft Azure™ handles the rest. The health metrics dashboard shows key statistics at a glance. Set up real—time alerts to warn you when service availability—or some other metric of interest—degrades. Your application suddenly trending on Twitter™? Use autoscale which can help you stay cool during unexpected traffic spikes by automatically scaling to meet demand, while simultaneously minimizing costs. Autoscale lets you set scaling limits and scheduling goals to ensure that customers are always getting optimal performance. Increase utilization of your software investment with complete 24/7 technical and 12/5 functional support. Gain more time to focus on business results, while cloud applications managed services handles day—to—day application management with a dedicated support team. Improve software performance with a configuration optimized for your specific application portfolio.
Industry leading Service Level Agreements (SLAs) for hosting and data storage. Up—time guarantees of up to 100%. Infrastructure—as—a—Service (IaaS): no capital investment required. Software—as—a—Service (SaaS): leading operating systems and leading Microsoft™ applications supported. Optimized storage area network (SAN) configuration to save you data storage costs. Mobile applications, corporate sites, rich media sites and test and development sites supported. Support for latency sensitive applications, Microsoft™ servers, Linux™ servers, VMware™ environments, and Microsoft Hyper—V™ are supported. MS Exchange™, MS SharePoint™, Cisco VoIP™, etc. Enterprise solutions (i.e. PeopleSoft, Oracle, Citrix), supported. Unified data storage architecture supports multiple workloads. Managed load balancing for data storage. Multiple firewall options available, VLANs, 128—bit and 256—bit encryption algorithms maintain data security. SSL and token based credentials for remote access and end—user authentication and authorization. Advanced BGP protocols. Virtual storage tiering automates data movement based on application affinity and workload.
IP Services supported, monitoring protocols (Ping, TCP/IP, SNMP, WMI); File Services (FTP), Access. Services (Telnet); Email Services (SMTP, IMAP, POP3), and Web pages (HTTP, HTTPS). Real—time management of components processes and host server workloads. Validate data integrity across multiple types of IP services in both physical and virtual environments. Snapshots of transaction steps on error. Web network application monitoring intervals can be set for every 5 minutes to every 60 minutes. Multi level and multi location simultaneous network monitoring, monitoring of website transactions and web form submittals. Real—time monitoring of key system administration parameters. Application production and user application support. Complete performance monitoring of multi step applications. Management and tracking of patches and upgrades. Increase availability with 24/7 network application monitoring and management services. Increase the efficiency of mission critical web and network applications. Reduce web and application downtime by using managed services proactive monitoring rather than just waiting for application performance issues to occur.
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