Oracle Communications Cloud is built to support carrier grade reliability and availability, the portfolio enables enterprises to collaborate at a lower total cost than competing solutions and allows service providers to own the communication experience. Oracle Communications Unified Communications Suite is used by enterprises and service providers to improve employee productivity in a cost-effective manner. It is a standards based, scalable, secure and reliable platform that provides access to real-time and near real-time capabilities including voice, video, screen sharing, messaging, calendaring, instant messaging and presence on desktop, web, and mobile devices. In today’s fast paced global business environment, one trend remains constant: employees are juggling more applications and devices than ever before and the number of communications tools they use on a regular basis continues to grow across telephony, conferencing, calendaring, messaging, presence, video, social and more.
As enterprises look to deploy messaging and collaboration applications they must ensure that the platform addresses the needs of many users and applications, each with a unique set of challenges, as well as the organization’s strategic operations. Whereas the portfolio benefits enterprises by delivering a seamless, friction-free communications experience to its employees, it also benefits communications and cloud service providers worldwide by enabling them to regain ownership of the communication experience, increase their addressable market, offer compelling and sticky services to increase monetization opportunities, and better compete with OTT providers with a differentiated solution at a low total cost of ownership. Real-time capabilities leverage WebRTC to enable seamless communications. Architected resiliency and scalability enable cost-effective deployments. Published interfaces and support for open standards enable extensibility. Flexibility to create variety of offerings to meet market demands.
Oracle Communications Cloud Unified Communications Suite
Cloud Unified Communications Suite integrates with Oracle Communications WebRTC Session Controller (OCWSC), which connects WebRTC enabled applications. WebRTC Session Controller connects applications including; Microsoft Outlook Connector, Oracle Communications Calendar Server, Oracle Communications Contacts Server, Oracle Communications Instant Messaging Server, Oracle Communications Messaging Server, and Oracle Communications Mobile Synchronization Gateway. Comprehensive, integrated self-service channel. Support for individual cloud business offerings as well as complex service bundles. Robust order management and provisioning support. Comprehensive, integrated self-service channel. Support for individual cloud business offerings as well as complex service bundles. Robust order management and provisioning support for multi service bundles. Flexible billing and revenue management capabilities.
Challenges For Service Providers
To fully understand cloud computing across an enterprise, you need to understand the different functional benefits driving cloud’s popularity. Let’s look at cloud through the lens of different roles in an enterprise, and then think about how to craft a cohesive cloud strategy that works for everyone in the enterprise. In the face of these changes, an operator’s traditional revenue streams are declining and they are under increased threat from over the top providers who are a destination of choice for subscribers looking for innovative services and content. The key then is to build a cloud strategy that helps every group define not only what cloud computing means to them, but also how to best use it. Communications Service Providers (CSPs) need to offer compelling, innovative services based, cloud ready, innovative and compelling solution. Enhance customer experience, empower mobile workforce, and reduce risks of remote access.
Challenges For Enterprises
Whether you are a network operator, enterprise leader, or government executive, success increasingly depends on personalized customer experiences, innovative digital business models, and a collaborative work environment, all on an agile IT and network platform. Customer service and contact. Enterprise grade calendaring and task management. Messaging and collaboration accessible any time, anywhere on many devices. Real time communication to its partners and customers. Secure communication and collaboration accessible on multiple end points secured across transmission, access and storage. Improve productivity, facilitate decision-making, and enable business growth. Protect information assets, facilitate regulatory compliance, and ensure end-user privacy. Leverage communications as the key enabler of strategic competitive advantage, connecting people, devices, and applications with enterprise-class security, reliability, and speed. Discover how Oracle Communications Cloud solutions are enabling enterprises to compete in the NOW Economy.
It offers best-in-class services across Software-as-a-Service (SaaS), Platform-as-a-Service (PaaS), and Infrastructure-as-a-Service (IaaS), and even lets you put Oracle Communications Cloud in your own data center. Oracle Cloud helps organizations drive innovation and business transformation by increasing business agility, lowering costs, and reducing IT complexity. Architected resiliency and scalability enable cost-effective deployments. Flexibility to create variety of offerings to meet market demands. Published interfaces and support for open standards enable extensibility. Real time capabilities leverage WebRTC to enable seamless communications. IT also sees enormous value in the cloud, particularly in the application and platform services that let internal IT groups offload technology management. CIOs cannot forget existing infrastructure requirements when they evaluate cloud computing, and cloud services such as PaaS and IaaS can help them integrate applications and create consistent workflows.
Oracle Communications Cloud Services
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