Juniper Networks Managed Services
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Offload all or part of your day-to-day network management tasks to our technical experts. Juniper Networks Managed Services relieve your staff from monitoring, problem resolution, moves/adds/changes, and provides advanced network performance and planning reports. Juniper Networks Managed Services Remote Monitoring Service provides reactive and proactive alarm notifications to your operations team, and remote assistance to facilitate problem resolution. Juniper Networks Managed Services is available 24 hours a day, 7 days a week, 365 days a year. RMS gives you the ability to co-manage your devices from a dedicated customer portal. This unique feature allows your staff to view, monitor, and make network changes and adjustments in real-time, eliminating the chore of having to submit change requests to the remote NOC. Additionally, the last 30 configuration changes made are automatically saved, minimizing the impact of human error and decreasing the mean time to recovery if rollback to a previous configuration is required.

Juniper technical experts work jointly with your IT staff to manage changes on the network, providing a comprehensive audit trail for all network modifications. Juniper Networks Managed Services and Remote Monitoring Services cover any SMTP-compliant, non-Juniper devices on your network. We have engineers certified by HP, Cisco, and other vendors to manage entire portions of your network domain. Network monitoring and management may be difficult and expensive, but it is also critical for the operation of your company’s core revenue-generating activities. Juniper Networks Managed Services offers you access to our existing network operations center (NOC) and trained specialists, allowing you to focus your IT resources on your core business operations. The Remote Managed Service allows you to outsource all or parts of your day-to-day network management burden. The service consists of an upfront, nonrecurring inventory and setup operation.

Juniper Networks Managed Services  — Performance Monitoring And Management

Juniper Networks Managed Services collects and stores polling data to determine the performance and utilization of managed devices and their subcomponents. In the event that a device falls below a best-practice or customer-specific threshold, a ticket is proactively created and an engineer is assigned to work the issue through to resolution. Examples include bandwidth utilization, packet loss, network latency, and CPU and memory utilization. The service ensures that your network is working at optimal levels, it is capable of handling transient loads without performance degradation, and you are getting the most out of your infrastructure investment. A typical issue is resolved without requiring the intervention of operational staff, leaving them free to focus on other tasks. The Juniper Networks Managed Services allows co-management of devices, capturing and archiving 30 supported configuration versions.

Reporting

Tactical and strategic reporting included as part of the Juniper Networks Managed Services goes far beyond the standard reports provided by other managed service providers. Weekly and monthly tactical reports consist of ticketing information and performance data from Juniper’s OSS, identifying the busiest devices. Strategic reporting includes an assessment created from the analysis of ticket trends and performance data by a third-level engineer. These reports are often used as justification for IT planning and budgeting by identifying items of high or strategic impact such as End-of-Life (EOL) and End-of-Service (EOS) devices, the benefit of upgrades, and maintenance and growth/capacity issues. This reporting feature relieves your operational staff from having to generate and interpret ticketing and performance reports and integrate them into a single strategic network status summary, as well as forward-looking road maps and recommendations.

Configuration Monitoring And Management

The Remote Managed Service allows co-management of devices, capturing and archiving 30 supported configuration versions. Additional backups are performed automatically if changes are detected, with informational alerts automatically sent to Juniper engineers. This protects you from human and configuration errors, allowing you to rapidly roll back changes to a known good version and reducing or minimizing network interruptions due to unforeseen configuration errors. The Remote Managed Service monitors all devices over their life cycle, looking for newly released patches and OS updates to ensure that devices are running efficiently and securely. When patches or OS updates that should be implemented within your environment are identified, Juniper staff will reach out to your designated contacts and inform them that the update is available. Patches within a major release — 12.1 to 12.1R1.9, for example — will be applied as a component of the overall service offering, relieving your staff of the burden of managing software updates and patches.
Juniper Networks Managed Services

Benefits

Today’s data centers have grown highly virtualized and span multiple geographies and clouds. While these hybrid clouds reduce total cost of ownership and increase long-term investment returns, the complexity of building and managing them can be astronomical. Reducing complexity, risk, and cost while increasing agility and enhancing the customer and employee experience requires a new type of data center network — one that’s optimized for the cloud.

The Juniper Unite Cloud framework serves this need with an elastic foundation that automates unified service delivery across multi-cloud environments through software-defined networking (SDN). The cornerstone of Juniper Unite Cloud is its ability to flexibly support the entire data center infrastructure — physical and virtual. Building an infrastructure for high performance, scalability, reliability, and security demands proven products from an industry leader in network innovation. Juniper delivers the network solutions you need to transform your cloud-enabled data center into a competitive advantage.

Contrail

From network virtualization to integrated cloud management, Contrail delivers freedom of choice, intelligent automation, and always-on reliability for cloud, software-defined WAN (SD-WAN), and Network Functions Virtualization (NFV) environments. Automated resource provisioning, configuration, and operation of compute, storage, and networking resources. Minimizes manual intervention while improving operational efficiency and reducing operational cost. Dynamic service chaining creates policy-driven, software-controlled, on-demand service chain customization based on customers’ business policies.

Scale-out software architecture can expand elastically and handle failures gracefully. Provides anytime availability of the cloud for operation, activation, and management of application workloads. Rich and prescriptive analytics powered by a high-speed data collection engine. Provides granular infrastructure telemetry information through very large-scale ingestion and querying of structured and unstructured data. Also provides real-time and historical data availability via simple REST APIs.

Features

Packet Optical — product portfolio that combines control, management, and applications software with optical and cloud platforms. Routing — flagship edge and core routers deliver bandwidth, subscriber, and service scale for enterprises and service providers, and high-speed packet transport for data center interconnect. Security — high performance, scalable, and intelligent network security solutions for enterprises and service providers. Switching — Juniper Networks Ethernet switches improve the economics of networking with carrier class, high density hardware that reduces operational and capital expenses for branch, campus, and data center network environments.

High-performance, low-latency data center and cloud switches that can be deployed in a variety of network fabrics or architectures to provide maximum flexibility. Network-wide cloud management solution for agility, automation, and simplicity. Allows users to visualize, analyze, and control the entire enterprise network through a single pane of glass. From network virtualization and automation to turnkey integrated cloud management platform, Juniper Networks Contrail delivers freedom of choice, intelligent automation and always-on reliability for cloud and NFV.

Junos Space Network Director

With Junos Space Network Director, IT staff can manage their physical and virtual enterprise networks through a single pane of glass. Junos Space Network Director is a smart, comprehensive, and automated turnkey network management solution. Administrators can use it to visualize, analyze, and control their entire enterprise networks, all through an integrated management screen. In the data center, your IT staff can use the tool to manage and synchronize physical and virtual environments. As a result, network policies follow virtual machine (VM) workloads as they move from server to server. With Junos Space Network Director, IT staff can manage their physical and virtual enterprise networks through a single pane of glass.

Junos Space Network Director is a smart, comprehensive, and automated turnkey network management solution. Administrators can use it to visualize, analyze, and control their entire enterprise networks, all through an integrated management screen. In the data center, your IT staff can use the tool to manage and synchronize physical and virtual environments. As a result, network policies follow virtual machine (VM) workloads as they move from server to server. In the campus, Network Director automates routine management tasks such as network provisioning and troubleshooting, dramatically improving operational efficiency and reliability.