Every organization has its own challenges, needs, opportunities, timelines, and cultures. Achieve success with an industry expert that provides a clear roadmap and ongoing in-depth technical guidance. With Polycom Unified Collaboration, you’ll reduce risks and minimize the impact on your production environment — and get the most out of your investment. With the Polycom RealAccess services delivery platform, Polycom has changed the approach of asset and capacity management. Maximizing the value of video collaboration investments with monitoring, management, hosting and operations services with Polycom Managed Services. The demands on IT resources continue to grow as companies expand their communications strategies. Companies are looking to extend their collaboration capabilities, deploy and integrate new technologies and encourage adoption as the complexity of expanding UC enabled environments impact peak performance.
Polycom Unified Collaboration offers a breadth of services to help customers maximize their collaboration investments. Working directly with customers or with Polycom partners to jointly deliver services, Polycom Services portfolio allows for an end to end delivery of services designed to plan, deploy, support, operate and manage video collaboration solutions. Polycom Unified Collaboration offerings allow you to outsource day-to-day technology management responsibilities to our team of experts as a strategic method to improve operations and accelerate a return on technology investments. Polycom’s team of experts offer simplified and dependable ITIL based processes that deliver better performance, support and service. Our offerings complement and enhance any level of Polycom product support services by supplementing 1st level support and adding proactive monitoring and remote management capabilities. Polycom Remote Monitoring and Management Services allow Polycom to remotely monitor and manage the performance of your collaboration infrastructure.
Polycom Unified Collaboration Managed Services
Polycom Unified Collaboration offers a breadth of services to help customers maximize their collaboration investments. Working directly with customers to jointly deliver services, The services portfolio allows for an end to end delivery of services designed to plan, deploy, support, operate and manage video collaboration solutions. Polycom Unified Collaboration Managed Services offerings allow you to outsource day-to-day technology management responsibilities to a team of experts as a strategic method to improve operations and accelerate a return on technology investments. Technical experts offer simplified and dependable ITIL based processes that deliver better performance, support and service. Managed services offerings complement and enhance any level of Polycom product support services by supplementing 1st level support and adding proactive monitoring and remote management capabilities. Polycom RealPresence Clariti is simple, powerful, cloud-ready collaboration infrastructure software for businesses of all sizes that connects people with HD voice, video, content and web collaboration.
Polycom Unified Collaboration Optimization
The workplace is changing faster than ever, and employees expect to be able to contribute from anywhere. Help your teams connect and collaborate in any environment with enterprise-grade capabilities like advanced noise blocking — so they can make powerful connections wherever they work best. Ensure peak performance with key insights. Polycom RealPresence platform upgrade services provide you with the expertise you need to plan and upgrade to the latest software release for your Polycom RealPresence platform solution, taking into account any inter dependencies. This service is ideal when for you want to upgrade your existing Polycom RealPresence platform software but stay focused on day-to-day responsibilities and minimize disruption to your collaboration solution. To further help minimize disruption, this service is available outside of normal business hours. Polycom optimization services include Polycom Network Monitoring and Remote Consultancy, RealAccess Analytics Service, RealAccess Asset Management Service, RealPresence Platform Optimization, and User Adoption Services.
Designing the right deployment plan for a smooth implementation into your production environment. Technical experts have the proven experience and practical knowledge to simplify the integration of Polycom RealPresence video solutions into your production environment with minimal impact and maximum ROI. Offered are a full range of services associated with solution design, network readiness and the physical deployment of your solution, to assist you in deploying your solution successfully into your environment. The Polycom RealPresence Platform Solution Design Service is the first step in designing the physical deployment of your solution. We provide predictable system reliability, availability, and security for mission-critical Polycom RealPresence solutions and your video endpoints. We afford you the ability to maximize your collaboration investments with immediately available upgrades while robust reporting allows you to oversee management activities and use the data to make your IT decisions.
Keep your collaboration solutions up to date with the newest technology. When your unified communications environment is growing in size, span and complexity, it becomes more difficult to manage your videoconferencing investments effectively, to leverage the latest features as they become available and to ensure the best possible user experience. But those initiatives are still imperative to the success of your video collaboration solutions. For large or growing organizations, Polycom Advantage Service is the first step to solving those challenges. Advantage Service provides a self-service approach to increasing end-user adoption of your video investment, valuable and actionable information on the status and utilization of your collaboration solution, and faster time to problem resolution. For larger organizations with mission critical Polycom Infrastructure Solutions Advantage Plus is the next step. A modular service built on top of an active Polycom Advantage service agreement.
Polycom Unified Collaboration