Every organization has its own challenges, needs, opportunities, timelines, and cultures. Achieve success with an industry expert that provides a clear roadmap and ongoing in-depth technical guidance. With Polycom Unified Collaboration, you’ll reduce risks and minimize the impact on your production environment — and get the most out of your investment. With the Polycom RealAccess services delivery platform, Polycom has changed the approach of asset and capacity management. Maximizing the value of video collaboration investments with monitoring, management, hosting and operations services with Polycom Managed Services. The demands on IT resources continue to grow as companies expand their communications strategies. Companies are looking to extend their collaboration capabilities, deploy and integrate new technologies and encourage adoption as the complexity of expanding UC enabled environments impact peak performance.
Polycom Unified Collaboration offers a breadth of services to help customers maximize their collaboration investments. Working directly with customers or with Polycom partners to jointly deliver services, Polycom Services portfolio allows for an end to end delivery of services designed to plan, deploy, support, operate and manage video collaboration solutions. Polycom Unified Collaboration offerings allow you to outsource day-to-day technology management responsibilities to our team of experts as a strategic method to improve operations and accelerate a return on technology investments. Polycom’s team of experts offer simplified and dependable ITIL based processes that deliver better performance, support and service. Our offerings complement and enhance any level of Polycom product support services by supplementing 1st level support and adding proactive monitoring and remote management capabilities. Polycom Remote Monitoring and Management Services allow Polycom to remotely monitor and manage the performance of your collaboration infrastructure.
Polycom Unified Collaboration Managed Services
Polycom Unified Collaboration offers a breadth of services to help customers maximize their collaboration investments. Working directly with customers to jointly deliver services, The services portfolio allows for an end to end delivery of services designed to plan, deploy, support, operate and manage video collaboration solutions. Polycom Unified Collaboration Managed Services offerings allow you to outsource day-to-day technology management responsibilities to a team of experts as a strategic method to improve operations and accelerate a return on technology investments. Technical experts offer simplified and dependable ITIL based processes that deliver better performance, support and service. Managed services offerings complement and enhance any level of Polycom product support services by supplementing 1st level support and adding proactive monitoring and remote management capabilities. Polycom RealPresence Clariti is simple, powerful, cloud-ready collaboration infrastructure software for businesses of all sizes that connects people with HD voice, video, content and web collaboration.
Polycom Unified Collaboration Optimization
The workplace is changing faster than ever, and employees expect to be able to contribute from anywhere. Help your teams connect and collaborate in any environment with enterprise-grade capabilities like advanced noise blocking — so they can make powerful connections wherever they work best. Ensure peak performance with key insights. Polycom RealPresence platform upgrade services provide you with the expertise you need to plan and upgrade to the latest software release for your Polycom RealPresence platform solution, taking into account any inter dependencies. This service is ideal when for you want to upgrade your existing Polycom RealPresence platform software but stay focused on day-to-day responsibilities and minimize disruption to your collaboration solution. To further help minimize disruption, this service is available outside of normal business hours. Polycom optimization services include Polycom Network Monitoring and Remote Consultancy, RealAccess Analytics Service, RealAccess Asset Management Service, RealPresence Platform Optimization, and User Adoption Services.
Designing the right deployment plan for a smooth implementation into your production environment. Technical experts have the proven experience and practical knowledge to simplify the integration of Polycom RealPresence video solutions into your production environment with minimal impact and maximum ROI. Offered are a full range of services associated with solution design, network readiness and the physical deployment of your solution, to assist you in deploying your solution successfully into your environment. The Polycom RealPresence Platform Solution Design Service is the first step in designing the physical deployment of your solution. We provide predictable system reliability, availability, and security for mission-critical Polycom RealPresence solutions and your video endpoints. We afford you the ability to maximize your collaboration investments with immediately available upgrades while robust reporting allows you to oversee management activities and use the data to make your IT decisions.
Keep your collaboration solutions up to date with the newest technology. When your unified communications environment is growing in size, span and complexity, it becomes more difficult to manage your videoconferencing investments effectively, to leverage the latest features as they become available and to ensure the best possible user experience. But those initiatives are still imperative to the success of your video collaboration solutions. For large or growing organizations, Polycom Advantage Service is the first step to solving those challenges. Advantage Service provides a self-service approach to increasing end-user adoption of your video investment, valuable and actionable information on the status and utilization of your collaboration solution, and faster time to problem resolution. For larger organizations with mission critical Polycom Infrastructure Solutions Advantage Plus is the next step. A modular service built on top of an active Polycom Advantage service agreement.
Polycom Unified Collaboration
As your workforce continues to expand across the globe, it’s important to ensure everyone remains engaged and productive. Connecting colleagues with RealPresence Clariti allows everyone to see each other and share ideas visually no matter what device or technology they are using. From on-premises, cloud and managed cloud service deployment to hardware or software delivery and perpetual or subscription models, RealPresence Clariti meets your organization’s unique requirements. RealPresence Clariti includes desktop, mobile and soft web clients that seamlessly connect to team environment solutions in huddle spaces, conference rooms, boardrooms and immersive telepresence.
Unmatched Skype for Business integration ensures everyone has a better video conferencing experience without worrying about the technology. Polycom's unsurpassed scalability brings every site around the world together in virtual meeting rooms, putting video conferencing at your fingertips. Scheduling a meeting fits into the natural workflow of using your regular calendar and joining is as simple as pushing a button in a room or one click from your personal device. During the meeting, anyone can share and interact with documents or use a virtual whiteboard for ad-hoc brainstorming sessions. Record or stream meetings to be accessed at any time and any location for better training and corporate communications.
Your workforce and your customers expect to be able to interact and collaborate wherever they are with the ease and convenience of a natural meeting experience. With the widest array of collaboration infrastructure options designed to meet your specific needs, Polycom enables you to create impactful collaboration with HD voice, video, content, and web collaboration with the broadest interoperability — while delivering a great user experience on any device. No matter where your people are, our personalized virtual meeting rooms make it easy to meet with peers, partners and customers instantly. Get business done faster — from anywhere.
Whether you want to improve communications, increase productivity, or enhance your corporate culture, Polycom collaboration infrastructure lets you unleash the power of human collaboration. Create impactful collaboration with exceptional HD video meetings, clear audio, and simple-to-use collaboration tools that meet the needs of every user, business, and budget. Empower your business with simple, powerful and flexible collaboration infrastructure software that fits your company’s size and budget.
Your workforce and your customers expect to be able to interact and collaborate wherever they are with the ease and convenience of a natural meeting experience. With the widest array of collaboration infrastructure options designed to meet your specific needs, Polycom enables you to create impactful collaboration with HD voice, video, content, and web collaboration with the broadest interoperability — while delivering a great user experience on any device. With virtual meeting rooms, no matter where your people are, our personalized virtual meeting rooms make it easy to meet with peers, partners and customers instantly.
Get business done faster — from anywhere. Polycom’s suite of enterprise video conferencing solutions eliminates the barriers of location, time, cost and culture that can hinder face to face collaboration. With the latest addition of Polycom RealPresence Collaboration Cloud Video Meeting Services, a Polycom powered VaaS solution delivered by qualified partners, organizations can now leverage the reliability and security of Polycom’s video collaboration platform.
Polycom RealPresence Clariti includes entitlement to all the necessary software components for bridging, video call control, web collaboration and soft endpoints, device management, and firewall traversal. It is priced and licensed based on concurrent users and add-on options, such as hardware enablement, advanced analytics, video content management, and other valuable professional services to ensure success. Polycom implementation provides the flexibility to pick and choose what, where and how much to be deploy based on your needs.RealPresence Clariti includes:
- Soft endpoints including management for mobile and desktop clients.
- Web Collaboration provides rich visual collaboration with the simplicity of browser access.
- Video/Audio/Content Bridging — Industry leading software bridging for H.323/SIP, AVC, SVC, WebRTC calls up to 1080p.
- H.323/SIP video call control engine for simplified dial plans, automated VMR creation, bridge virtualization and UC integrations.
- Video firewall edge application providing SIP/H.323 dialing and registration for remote workers and B2B, B2C user scenarios.
- Automated scheduling, provisioning and monitoring of the software and hardware based video clients and Polycom voice solutions.
- Video Recording and Streaming — Create, share and stream videos from any workspace for better training and corporate communications with 90 day free trial.
- Powerful analytics — monitor performance, capacity and utilization to improve user experiences, drive higher adoption and better decision making.
- Tight integration with leading UC partners including Microsoft Skype for Business provide seamless workflows where users simply click to join a conference on a standards-based video endpoint or Skype for Business client.
- Rich set of SDKs, developers forum and Polycom Sandbox can be used for custom integrations.
Auto frame and zoom — don’t waste any time adjusting the camera view. Polycom EagleEye Producer automatically frames and zooms in on the participants no matter where they are in the room. Make sure everyone is seen and heard clearly in the video conference. Video conferencing services — ensure success and maximize the return on your investment in Video Collaboration solutions with Polycom video conferencing services. Polycom experts can help address critical gaps you may have in related experience and expertise, resulting in enhanced end-user and customer satisfaction, higher productivity and increased user adoption rates.
We partner with you to design, deploy, support, optimize and manage a solution that delivers a superior experience in every workspace with an easy to use and consistent workflow. When you use Polycom or partner services, you can — strategize on how best to prepare your environment for new technology. Reduce risks and minimize impact to your production environment. Get the best, most appropriate product and solutions support available. Augment your internal resources with expert technical consultants and operations assistance.