Encourage a collaboration led change and make it possible for your people to get access to the latest tools and disciplines for collaboration. Learn how Cisco Change Management Services can help you adopt collaboration technologies with greater speed and effectiveness. Proactively prepare your business to support new collaboration technologies with Cisco Unified Communications. Cisco Collaboration Services is increasing marketplace pressure for businesses to keep up with evolving customer demands while incorporating cost-effective solutions. However, some companies might find that valuable collaboration tools and technologies are underutilized, or worse, unused. In order to fully realize the potential of collaborative technologies to achieve targeted business goals and desired return on investment (ROI), it is crucial for cultural, behavioral, and process changes to occur throughout the organization, from IT through end users. These changes must be implemented quickly and precisely, and internal IT teams must acquire the necessary long-term skill sets.
An effective change management approach will help encourage the adoption and minimize the impact of new technologies on business, processes, and people. Cisco Collaboration Change Management Services have developed custom processes, tools, and techniques to help organizations make the adjustments and eliminate the barriers to adopting new solutions with greater speed and effectiveness. Cisco Unified Communications Services change management experts have an extensive background dealing with large-scale, complex collaboration solutions and have more than a decade of successful customer engagement experience. Proven methodologies and expertise, based on deep industry knowledge, help your enterprise accelerate business value, meet targeted goals, increase participation, identify and overcome barriers, and motivate employees. Cisco Collaboration Services connect culture, process, and technology to bring the collaboration experience to life. Cisco advisory, implementation, and optimization services work across a range of solutions — for calling, meetings, messaging, and customer care.
Cisco Unified Communications
Cisco Unified Communications technologies are transforming the way people communicate, innovate, and work together. Companies are achieving a new competitive edge and financial performance from the ability to engage dispersed communities to work more closely together, anytime, anywhere, in a more natural and integrated way. New business value is being created every day through collaboration, from reduced travel costs and faster decision-making to improved employee, partner, and customer relationships. Assessment — evaluation of your current organizational readiness and barriers to change from a leadership, behavioral, cultural, roles, responsibilities, policies, and process perspective. Analytics — examination of collaboration tools usage levels and corresponding business metrics to provide interpretation and recommendations based on desired business results and industry benchmarks. Marketing and communications — preparation of an internal marketing and communications strategy to increase awareness and accelerate motivation for the new collaboration technology.
Cisco Unified Communications Services
Through the balance of knowledge and experience, you can realize the full business value of your technology investments with smart, personalized services from Cisco together with our partners. Cisco collective strengths — commitment to customer success, the breadth and depth of Cisco’s intelligent network, and our talented people — enable Cisco to solve your most important business challenges. Together, we’re changing the way the world works, lives, plays, and learns. Cisco Services are built upon smart capabilities: rich intellectual capital, real-time tools, analytics, and automation. These smart services deliver actionable insight into the health of your network to promote better business outcomes. Creating a more collaborative workplace is not an endpoint. It is an ongoing process that can begin with a broad vision or a highly targeted project. Cisco experience has shown that no matter where you start, you will continue to optimize and add capabilities as your organization realizes the benefits of collaboration.
Cisco Unified Communications