Robust cloud solutions delivered as a service, tailored to your needs. The average business today uses up to six different cloud solutions in order to meet an ever—growing list of needs. The rise of digital transformation (and the level of quality, agility and speed consumers expect as a result) has placed more demand on the enterprise than one cloud solution can deliver—until now. Avaya’s™ approach to cloud is simple—have the cloud your way. Avaya’s™ cloud solutions are built on a fully open architecture that supports true compatibility and limitless interoperability—with a clear focus on the reliability and security you need. Take a tactical approach to reducing costs and freeing up in—house resources. Move to the cloud or to cloud based managed services. Use the time saved on in—house management of unified communications, contact center, video, and hosted applications to re focus on your core business. The average business today uses up to six different cloud solutions in order to meet an ever—growing list of needs. The rise of digital transformation (and the level of quality, agility and speed consumers expect as a result) has placed more demand on the enterprise than one cloud solution can deliver—until now.

Choose a fully as—a—service cloud based solution that can be customized to support your multi vendor environment. Or try something in between. IAM Networks supports your path, pace, and choices for communications support and management. We will customize your cloud solution to meets your specific corporate needs. Supported applications include unified communications, contact center, video, and data networking. Transition to new technology or optimize your current environment. Your solution can include services and products supported in a global, multi vendor, multi application environment, as well as full private cloud options. Explore Avaya’s Cloud Enablement™ solution and learn about the unique benefits of our managed service portfolio. See how Avaya™ is redefining the contact center by making solutions accessible and affordable via Google Cloud™. Take a tactical approach to reducing costs and freeing up in—house resources. Move to the cloud or to cloud communication and collaboration managed services. Use the time saved on in—house management of unified communications, contact center, video, and hosted applications to re focus on your business.

Avaya Enterprise Cloud Managed Services

With cloud managed services you improve network performance and maximize up time with an ITIL aligned, global operations infrastructure, industry leading management platform, and engineering team. Mitigate risk and manage performance of critical applications and infrastructure (including SLAs) with proactive, predictive, preventative reports. Support applications and reduce costs, With Avaya™ cloud managed services you see how your applications affect your network and users. Gain visibility ensure flexibility, and achieve a lower TCO and better ROI with Avaya™ cloud solutions. A global electronics and technology manufacturer supporting multiple market segments faced communications challenges at several levels. The company had fourteen different suppliers of PBX equipment at 120 technical centers, manufacturing sites, and customer support facilities in 30 countries around the world. Costs for maintaining existing systems were high largely due to a fragmented outsourcing model, with multiple services being provided by several different vendors. One vendor that helped to manage communications at many of the sites struggled to supply all of the needed services.

Avaya Enterprise Cloud Support

Protect your cloud network with 24/7 proactive network alarm monitoring, diagnostics, and resolution services. Protect your Avaya™ communications solutions with our award—winning, globally available support. Choose our Support Advantage Preferred™ package for 24/7 remote technical software and hardware support. Access to the Avaya Support™ website for software upgrades, updates, fixes, and security advisories. Automated alarm monitoring and proactive issue resolution that’s five times faster with Avaya EXPERT Systems™. Avaya SLA Mon Server™, providing unprecedented network visibility to help optimize network performance. Secure Access Link Gateway™ software to enable Avaya™ remote support. Avaya’s™ approach to cloud is simple— have the cloud your way. Avaya’s™ cloud solutions are built on a fully open architecture that supports true compatibility and limitless interoperability—with a clear focus on the reliability and security you need. Enjoy the native benefits of the cloud that you have come to know and love with the networking reliability and strength that Avaya offers as the number one leader in contact center, unified communications, and SMB telephony.

Lower Total Cost Of Ownership

You’ll be able to lower your TCO, optimize your communications performance, leverage you’re in—house resources more efficiently, and lay the groundwork for future technology based capabilities. You can also capture the value of a globally consistent, IT Infrastructure Library (ITIL) aligned communications environment designed to fit your organization’s needs. Discover a cost—effective approach to managing and optimizing your existing infrastructure. Using Information Technology Infrastructure Library (ITIL) aligned service elements, Avaya Enterprise Cloud™ solutions provide a migration plan for any stage of your environment’s life cycle, and show a clear path to improved business results. Discover how Avaya™ makes it possible to connect, communicate and collaborate without boundaries. Avaya™ offers the broadest options in cloud communication and collaboration managed services that meet the needs of any size business. Migrating to the cloud is a smart move. You must consider a number of critical pieces to transition in a way that leads to positive business outcomes—in terms of finances. Educate yourself on the implications of going cloud to safeguard your strategy.

Features And Benefits

This customized, packaged, private cloud solution is flexibly configured and fast to implement. You focus on the business aspects of your communications applications while we take care of the underlying technology. Give your employees the collaboration tools to work more productively—anywhere, anytime. Use collaboration technology for voice, video and desktop sharing communication between employees, customers, and business partners while increasing productivity and providing a cost effect means to communicate with anyone regardless of physical location. Gain visibility across your network—gain full visibility into what’s happening in your environment, giving you stronger control to meet your current needs and historical information to plan for your future. Get real—time information about your network by accessing a customized web portal—available using any device. Your employees get the data they need, and you maintain control and a better understanding of your environment. Monitoring delivers increased value now and in the future. Enable proactive, predictive, and preventative support of your networks and applications with the innovative Avaya Management Platform™.