Managed Services
Managed Services Solutions—Dell EMC Cloud Managed Services

Hybrid cloud is a new way to build, operate and consume IT services and deliver an experience that drives innovation and growth. With hybrid cloud, IT can quickly provide IT as a Service (ITaaS) and fundamentally deliver more agility and efficiency for the business. Dell EMC Services™ accelerates time to value and provides expertise to deeply integrate Dell EMC’s™ Infrastructure as a Service (IaaS) or turnkey Platform as a Service (PaaS) hybrid cloud platforms into your IT ecosystem. Dell EMC Prepare, Deploy, Extend and Manage Services™ framework provides end to end cloud expertise throughout every stage of the solution life—cycle;  Prepare: Assess your environment for cloud readiness and prepare for platform adoption. Deploy; Rapidly implement and integrate the platforms and underlying Dell EMC Converged and Hyperconverged™ infrastructure into your environment. Extend; Tailor and customize the hybrid cloud platforms to meet your goals. Manage; Maximize ongoing operational efficiency of the platforms and ensure Dell EMC™ runs operations. The business demand for IT agility has never been stronger, as competitive pressures rise and the opportunities for new, information based businesses become more widespread.

This framework of capabilities maximizes the value of your hybrid cloud platform investments by delivering new service blueprints, improving resiliency, transforming operational roles and processes, migrating applications, improving monitoring and management, and integrating operations with your existing enterprise software and governance. The Dell EMC Services™ hybrid cloud portfolio coupled with the Dell EMC Enterprise Hybrid Cloud™ and Dell EMC Native Hybrid Cloud™ platforms rapidly delivers and deeply integrates the robust hybrid cloud platform in your environment, freeing you to focus on driving IT and business innovation. Dell EMC Services™ maximizes the flexibility and efficiency of Dell EMC Enterprise Hybrid Cloud™ for your IT environment. Today’s business professionals demand quick, easy to consume access to IT services that drive innovation and growth. Quickly establishing an effective hybrid cloud is an important means for IT organizations to achieve agility and improved operational efficiency; and to satisfy IT consumers’ heightened service expectations. The Dell EMC Enterprise Hybrid Cloud™ provides a robust foundation that empowers IT to become a broker of public cloud and private cloud services that maximize IT agility, efficiency to foster business innovation, and competitive advantage.

Dell EMC Design And Implementation For Native Hybrid Cloud Service

Accelerate cloud—native application development, deployment and management life—cycle with Dell EMC Native Hybrid Cloud™ services. The Dell EMC Design and Implementation for Native Hybrid Cloud Service™ is focused on delivering a modern developer platform by engaging in five focal areas. Dell EMC™  begins by assisting the customer to validate infrastructure requirements prior to installation. Dell EMC™ then performs the installation and configuration of the Native Hybrid Cloud solution. Once the environment is up and running, Dell EMC™ configures the initial platform—as—a—service setup, which is verified to validate the solution’s successful deployment. The knowledge transfer then begins so system operators can learn the fundamentals when using Dell EMC Native Hybrid Cloud™ via training sessions. Dell EMC™ provides the project’s overall governance. Dell EMC™ project managers initiate, execute, and close the project including coordinating weekly status meetings, delivery resources, and communication with stakeholders, to ensure your internal resources are only called upon during agreed upon times to complete project tasks.

Design Plan–Implement And Test

The project kicks offs by identifying key Dell EMC™ and customer roles. Dell EMC™ runs a customer pre deployment workshop to discover and document customer environment details. A verification of the customer infrastructure environment with VMware vSphere™ with VCE VxRail™ is completed and a comprehensive sizing and configuration guide is developed as a key deliverable of this phase of the project. Dell EMC Native Hybrid Cloud™ is fully designed, integrated and tested as a holistic platform that includes infrastructure, software and service components to deliver a turn—key developer platform for a customer deployment to be considered Dell EMC™ delivers training to the key customer roles as defined in the original design and plan phase. The training enables system operators to learn the fundamentals using Dell EMC Native Hybrid Cloud™ via knowledge transfer session and reference documentation. To finalize your deployment, Dell EMC™ provides deliverables have a developer platform—as—a—service designed and running for use in your organization. Your team receives final copies of the configuration guide and test plan.

Dell EMC Services

Dell EMC Services™ optimizes the flexibility and efficiency of the Dell EMC Enterprise Hybrid Cloud™ for your environment. Dell EMC™ provides deep hybrid cloud expertise with services for every stage of the life—cycle. Prepare your applications, infrastructure and operations to deliver IT as a service through hybrid cloud. Dell EMC™ guides you through this transition, making actionable recommendations to prepare for your hybrid cloud deployment. Deploy your hybrid cloud design by considering your unique business and IT requirements with design and Implementation for Dell EMC Enterprise Hybrid Cloud™. This service deploys the platform in your environment, including the configuration of two Infrastructure as a Service (IaaS) blueprints in a few weeks. This service is also coupled with one month of Dell EMC Operations Guidance™ services to assure a smooth transition to your team. The result is an operational Dell EMC Enterprise Hybrid Cloud™ that provides self—service consumption of infrastructure services. Modular add—on services expand the capabilities of the platform foundation leveraging pre engineered blueprints, and build guides and workflows.

Features And Benefits

Our service helps empower your developer community and accelerate the time to market by delivering a complete, deployed Dell EMC Native Hybrid Cloud™ solution to your fully enabled workforce. Your tailored solution delivers an experience with a complete, scalable run time environment, a robust choice of mobile and data services, an intuitive console and open APIs while providing IT operators with security, visibility and control of applications, infrastructures and services. With Dell EMC Native Hybrid Cloud™, businesses can eliminate the cost, time, complexity, and uncertainty normally associated with developing and maintaining an in—house cloud native development solution. Extend your Dell EMC Enterprise Hybrid Cloud™ to tailor your applications, infrastructure and operations for IT—as—a—Service. This can include migrating applications, transforming operational roles and processes; or customizing the platform to provide additional service blueprints, improving the resiliency of your applications, implementing software defined networking, enhancing monitoring and management; or integrating third—party technologies such as IP address management or CMDBs.