Encourage a collaboration led change and make it possible for your people to get access to the latest tools and disciplines for collaboration. Learn how Change Management Services can help you adopt collaboration technologies with greater speed and effectiveness. Proactively prepare your business to support new collaboration technologies with Cisco Unified Communications™. Cisco Collaboration Services™ is increasing marketplace pressure for businesses to keep up with evolving customer demands while incorporating cost—effective solutions. However, some companies might find that valuable collaboration tools and technologies are underutilized, or worse, unused. In order to fully realize the potential of collaborative technologies to achieve targeted business goals and desired return on investment (ROI), it is crucial for cultural, behavioral, and process changes to occur throughout the organization, from IT through end users. These changes must be implemented quickly and precisely, and internal IT teams must acquire the necessary long—term skill sets to manage to ongoing change.

Accelerate your competitive edge with change management. An effective change management approach will help encourage the adoption and minimize the impact of new technologies on business, processes, and people. Cisco Collaboration Change Management Services™ have developed custom processes, tools, and techniques to help organizations make the adjustments and eliminate the barriers to adopting new solutions with greater speed and effectiveness. New business value is being created every day through collaboration, from reduced travel costs and faster decision—making to improved employee, partner, and customer relationships. Evaluation of your current organizational readiness and barriers to change from a leadership, behavioral, cultural, roles, responsibilities, policies, and process perspective. Cisco Services™ change management experts have an extensive background dealing with large—scale, complex collaboration solutions and have more than a decade of successful customer engagement experience. Proven methodologies and expertise, based on deep industry knowledge, help your enterprise accelerate business value, meet targeted goals, increase participation, identify and overcome barriers, and motivate employees.

A Complete Continuum Of Services At Any Stage

Creating a more collaborative workplace is not an endpoint. It is an ongoing process that can begin with a broad vision or a highly targeted project. Cisco™ experience has shown that no matter where you start, you will continue to optimize and add capabilities as your organization realizes the benefits of collaboration. It is important to take a comprehensive, multiyear architectural approach to planning to make sure the infrastructure continues to support the ongoing needs of the business. That is why Cisco Datacenter Managed Services™ offers a comprehensive yet flexible approach to support your company at any stage in the evolution of your collaborative environment. Strategy and governance—creation of a comprehensive strategy and execution plan to eliminate barriers and accelerate usage and adoption of collaboration technology to achieve your business goals. Training—development of a training strategy that will educate IT and end users on how to best utilize the new collaboration technology and how to adopt new processes.

Cisco Collaboration Change Management Service

Collaborative technologies are transforming the way people communicate, innovate, and work together. Companies are achieving a new competitive edge and financial performance from the ability to engage dispersed communities to work more closely together, anytime, anywhere, in a more natural and integrated way. New business value is being created every day through collaboration, from reduced travel costs and faster decision—making to improved employee, partner, and customer relationships. Evaluation of your current organizational readiness and barriers to change from a leadership, behavioral, cultural, roles, responsibilities, policies, and process perspective. Examination of collaboration tools usage levels and corresponding business metrics to provide interpretation and recommendations based on desired business results and industry benchmarks. Preparation of an internal marketing and communications strategy to increase awareness and accelerate motivation for the new collaboration technology. Project management—provision of a single point of contact to coordinate Cisco™ responsibilities, develop a schedule, and define milestones and project plan throughout all delivered services.

Features And Benefits

Through the balance of knowledge and experience, you can realize the full business value of your technology investments with smart, personalized services from Cisco™ together with Cisco™ partners. Collective commitment to customer success, the breadth and depth of Cisco’s™ intelligent network, and our talented people—enable us to solve your most important business challenges. Together, we’re changing the way the world works, lives, plays, and learns. Cisco Services™ are built upon smart capabilities: rich intellectual capital, real—time tools, analytics, and automation. These smart services deliver actionable insight into the health of your network to promote better business outcomes. Adopt collaboration technologies quickly. It has been proven that companies are most successful with collaboration technologies when they build change management into their planning. Today’s network is a strategic platform in a world that constantly evolves to demand faster and better integration between people, processes, information, and ideas. When optimal services are combined with optimal products, the results are solutions that align with your business needs, opportunities, and future.