Managed Services
Managed Services Solutions—IBM Bluemix Cloud Managed Services

IBM Cloud Managed Services™ hosted managed solutions built on a secure, scalable global infrastructure for business critical applications. Gain the flexibility of a hybrid cloud. Deploy applications in your own data center or globally in any of IBM™’s locations, and easily create hybrid cloud environments with SoftLayer™ and IBM Cloud Managed Services™. IBM Bluemix™ cloud improves service quality. High availability and continuity services and alternate site disaster recovery help ensure your applications and services are meeting committed service levels. Manage risk, and governance compliance. Industry leading tools, processes and security experts help reduce the complexity and cost of your security solution and manage compliance more effectively. IBM Bluemix™ bare metal servers provide the power you demand for your processor and disk I/O—intensive workloads. Configure the hardware in your cloud server to your exact specifications via our portal or API and deploy in real—time. Other cloud servers dream of this kind of speed, power, and flexibility. Choose a processor that best meets your performance needs.

With IBM Bluemix™ cloud managed services including OS you get systems administration integrated into every VM and turnkey hosting and application support services for SAP™, SAP HANA™ and Oracle™ workloads. Deploy your mission critical applications on our cloud and tap into the expertise of thousands of IBM™ cloud specialists helping you accelerate time to market with rapid deployment utilizing automation beyond virtual machine provisioning. IBM supports key workloads; commerce, analytics, SAP™, SAP HANA™ and Oracle™. Built on a global infrastructure with integrated security services, hardened OS build, data isolation, security patching and incident response. Allow your staff to focus on higher value projects driving innovation whilst IBM™ does the day—to—day management. With Watson on IBM Bluemix™, you have access to the widest range of cognitive technologies available today to quickly and securely build smart applications. From analyzing images and video to understanding sentiment, keywords and entities from text, IBM Watson™ services enable cognitive within your applications. IBM Watson™ is so much more when it comes to cognitive computing.

Cloud Database And Middleware Services

Database and middleware installation, monitoring and management services for your business free your staff from operational activities and allows them to focus on strategy and growth. With IBM Bluemix™ Managed Cloud Services you get; 24/7 Support—around the clock monitoring and incident response for supported applications. Expertise—managed services provided by a team with skills, processes and tools that have been refined for more than two decades. Single vendor infrastructure, OS, middleware and database services delivered as an integrated solution. IBM™ will install and administer standard service bundles for several database titles, including DB2™, Oracle™, Sybase™ and Microsoft SQL™. IBM™ database middleware services include; Create databases and instances. Monitor, alert and take corrective action for physical DBMS (database management system) resources. Monitor, alert and take corrective action for DBMS space and transaction logs. Perform DBMS maintenance, including installation and security patches. There’s different data services and databases out there. Whether you need a SQL or noSQL database, IBM™ has it covered.

VMware Workloads To IBM Cloud

Using the advanced automation developed through the partnership between IBM™ and VMware™, you can consistently deploy the unified software defined VMware™ platform to the cloud. And you continue to use the same familiar tools and scripts to manage your workloads in the cloud without having to retool or refactor applications. VMware vCenter Server™ on IBM Cloud™ provides the automated deployment of the underlying VMware vSphere™ virtualization technology and VMware vCenter™ server management layer needed to build a flexible and customizable VMware™ solution that fits the client’s workloads. With VMware™ and IBM Cloud™ infrastructure, you can integrate, expand or migrate your on—premises workloads onto high—performance, global cloud resources. Easily extend your VMware™ footprint around the world on demand and control it all with the same VMware™ management control panel. VMware vCenter Server™ on IBM Cloud™ provides the automated deployment of the underlying VMware vSphere™ virtualization technology and VMware vCenter Server™ management layer needed to build a flexible and customizable VMware™ solution.

Middleware Management

IBM™ will install and administer standard service bundles for several middleware titles, including Websphere, Weblogic™, Microsoft IIS™ and Apache Tomcat™. Monitoring service is available for DB2™, Oracle™, Sybase™, Microsoft SQL™, Websphere™, Weblogic™, MS IIS™ and Apache Tomcat™. IBM™ installs monitoring agent, confirms alerts are being generated and passes alerts through an incident ticket to you via email. Configure HTTP communication between web and application servers. Configure web server plugins. Create application directory structure. IBM Cloud Managed Services™ portal allows you to run your provisioning, maintenance and service requests in an encrypted, web—based environment. Features of the cloud managed services portal include patching and OS update services Request additional services such as, monitoring, hot table backup, and database management. Security with encrypted connections; user IDs managed by you. Storage management to add volumes, backup and restore, mirroring policies and remove storage. VM management including provisioning, restarting, deleting, stopping, deactivating and activating.

features And Benefits

With IBM Bluemix Cloud Managed Services™ embrace cloud confidently on a secure, scalable, reliable, enterprise—grade infrastructure with a choice of customized managed services for your critical application and data needs. Get a Resilient infrastructure—tailored to your workload needs; x86, Power Systems; multiple storage/flash options. HA clustering, redundant network/options for complex enterprise apps. Features include; applications are deployed globally in any of IBM’s™ 13 locations or in your own data center, high availability and continuity services including alternate site disaster recovery, managed services including OS systems administration integrated into every VM, and PCI compliant with secure credit card financial data; HIPAA certified. With IBM’s™ fully automated platform, you can directly manage your own infrastructure and do anything that a IBM Bluemix™ team member can do—except for going into the data center yourself. Or if you would rather focus your time and resources on your core competencies and let us focus on managing your infrastructure, IBM™ has a team of managed hosting experts ready to help.