Unified Communications (UC) and Collaboration makes it easier to connect, interact, and collaborate. It boosts productivity for users, work groups, departments, and entire organizations. But refreshing the technology, implementing software upgrades, and integrating all the right components to achieve these productivity benefits is challenging. With Collaboration Services, you can tailor these services to suit your operation, technical, business, and strategic requirements. Whether you’re looking to offload day—to—day UC operational tasks, reduce your data center footprint, or move to a Unified Communications—as—a—Service (UCaaS) delivery model, we have the services to meet your needs. Analyze video views, comments, ratings, and more, to identify popular content. Enhance productivity by making video available when and how users want it, reducing dependency on device, location, or time. Consolidate communications infrastructure. Bring voice, video, and data into a single network; simplify management; and support new devices, applications, and cloud—based services. Create flexible work areas and office space. Use office space more effectively to reduce real—estate costs. Create work areas that foster collaboration, employee engagement, and innovation.

Enable mobile workers and BYOD. Improve flexibility and costs—give employees the ability to use—and self—manage—mobile devices as a highly secure extension of your network. Better collaboration, better bottom line. Reduce costs by simplifying technology and giving employees more flexibility in how they collaborate. Control costs. Organizations are consistently challenged to control costs while addressing business needs. It’s important to build in sufficient flexibility to accommodate new developments as your needs evolve. You also want to control costs by extending the value of your existing IT investments, while promoting user adoption of new solutions. This can help your organization improve alignment by sharing knowledge and communications across distance through live or recorded video. Self service end—user management tool is an optional self—service tool automates tasks required to provision phones, device profiles, voicemail, and presence details correctly all the time. Using our automation tool saves time, reduces human errors, and simplifies UC management. Based on your requirements, you can combine our managed service capabilities with our cloud—based infrastructure to implement UCaaS hosted in a public cloud, private cloud, or hybrid IT environment.

Unified Communications In The Cloud

Our portfolio of services supports any combination of on—premise, hosted, and cloud—based services. Many organizations prefer to adopt a phased approach to migrate from an on—premise environment to an “as—a—service” UC delivery model in the cloud. Cisco™ supports organizations throughout the transition. Cisco Spark Hybrid™—the Cisco Spark Hybrid™ service enables you to leverage the Cisco™ Spark Cloud portfolio of Services with either your existing Cisco™ on—premise investment or with hosted UC. We can also integrate Microsoft Exchange™ and Microsoft Active Directory™, enabling a single integrated user experience. Extend the reach of multiparty conferencing with flexible consumption models delivered by Cisco Powered Cloud™ partners. Integrated cloud conferencing capabilities offer affordable and easy—to—use virtual meeting services. Deployment flexibility and resource optimization through multitenant solutions. Simplified meeting experiences across multiparty video and unified communications. Extend your conferencing investments using any Cisco or standards—based video endpoint to record and stream video content.

Collaboration And Communication

Consolidate Communications Infrastructure—bring voice, video, and data into a single network; simplify management; and support new devices, applications, and cloud—based services. Create flexible work areas and office space. Use office space more effectively to reduce real—estate costs. Create work areas that foster collaboration, employee engagement, and innovation. Enable mobile workers and BYOD. Improve flexibility and costs: Give employees the ability to use—and self—manage—mobile devices as a highly secure extension of your network. Incorporate video into meetings and improve communications, costs, and productivity by helping people meet face—to—face over distance. Support teleworkers and branch offices. Make it easier for employees to work from multiple locations with highly secure access to resources. Economically scale adoption using adaptive resource allocation for standards—based multiparty conferencing. Support scheduled and unscheduled conferences with a consistent, business—class user experience. Cisco hosts the Cisco Unified Communications™ applications on a dedicated, single tenant application infrastructure. You can bring your own license or we can include licensing as well as managed service capabilities to suit your requirements

Features And Benefits

Unified Communications Services for Cisco™ enables you to lower operating expenses Minimizing internal operational support, while maintaining control and visibility. Match IT spending with consumption to deliver the right capacity at the right time. Provide transparency into consumption and usage trends to enable the right sizing of your environment. Simplify the complexity and manage a hybrid UC environment with a mix of Cisco™ and Microsoft™ applications. Cisco Conferencing™ solutions give you more secure collaboration from mobile devices, desktops, or meeting rooms. Bring employees, customers, and partners together to collaborate from anywhere with highly scalable voice, video, and content sharing. Cisco™ provides scalable and affordable conferencing for organizations of all sizes. Simplify delivery and use of video and increase your return on investment. Flexible deployment models support your existing and new investments. Support more video users intelligently across your multiparty conferencing infrastructure to better align to the way that your organization works. Even in highly dynamic meeting environments, with optimized conferencing, you can cost—effectively facilitate face—to—face collaboration on devices from mobile clients to immersive systems.