With network security monitoring services our network operations center team is not only well—trained to manage incidents, but also mentored via continuous review so they become skilled experts in the business. Our network operations center platform securely and seamlessly connects to your infrastructure, providing the most advanced event detection and efficient workflow management. IAM Networks server and application monitoring services provide detailed metrics and visibility, allowing our network operations center monitoring team to react quickly and troubleshoot effectively. Reliable network operations center operations. Our security operation center uses advanced event detection systems and SLA specific responses to keep your infrastructure operating. IAM Networks NOC managed services are thorough and comprehensive—from initial setup to 24/7 network monitoring and support to post event analysis and reports. We serve network, cloud, application—and enterprises across a variety of industries. Common to all is the need for reliable coverage and the most effective use of resources. From network monitoring to support, we have deep expertise in network operation center operations.
The network operations center is a one of a kind, state of the art nerve center for all of our services operations. It keeps constant vigilance over your critical voice, data and video networks, applications and infrastructure. The network operations center is staffed by dozens of Tier 2, 3, and 4 highly certified engineers and uses technology to proactively monitor your entire data infrastructure 24/7. IAM Networks has the ability to monitor traditional telephone system components and your entire network all from one, intuitive window. This means that multiple systems keep watch over your entire IP telephony communications infrastructure, ensuring that we quickly identify and resolve any anomalies anywhere throughout the system, sometimes before you know they exist. If there is an issue, the system triggers audible and visual alerts and sends emails a specific escalation path to our network operations center technicians and key engineers to triage and resolve the event. The SOC also contains our help desk, giving our tier 2 technicians immediate access to all tools necessary to troubleshoot any problems as well as access our tier 3 and 4 technicians and engineers if needed.
Network Security Monitoring Services
Network security monitoring services was built upon pro active and flexible solution offerings. Our primary goal is to operate your network as efficiently as possible. IAM Networks takes the necessary steps to prevent network intrusion, outages and disruptions from happening and fix problems before they become catastrophic. Our customized solutions service your delivery gaps. It’s our way of keeping systems running smoothly and efficiently. Key practice areas include voice, data, and network security. Each offer can be augmented with optional hardware maintenance, software maintenance, and dedicated resources across a variety of disciplines to meet business needs in complex and high volume environments. With network security managed services, you get an extensive platform of IT security managed services. IAM Networks can deliver ongoing support, IT ownership, 24/7 monitoring, alerting and reporting services. Network security monitoring services can work as a compliment to a customer’s existing security capabilities, or we can deliver a service including extensive proactive monitoring, management, incident response and remediation.
Speedy and efficient ticket resolution—the network operations center processes thousands of tickets a month, reflecting our ability to respond quickly and efficiently to any anomalies in our customers’ networks. We monitor your network at multiple levels to ensure your Service Level Agreements are being met. Service delivery managers establish a framework that ensures consistent and efficient operations. They act as advocates on behalf of customers, providing assistance throughout the entire engagement life cycle. We will assess current data, voice or unified communications solutions. IAM Networks determines the best financial model for a managed services engagement on premise or cloud and suggest options for improving the performance and reliability of the entire communications stack. Our engineers take the necessary steps to prevent outages and disruptions, insure against security related losses in revenue, productivity, and data. IAM Networks performs real—time monitoring of network assets (switches, routers, firewalls, controllers, etc.), network connectivity and we solve issues such as lack of coverage, interference, and poor throughput or performance
Security Managed Services
Threats are growing more hostile. Budgets are tight. Skills are at a premium. And business imperatives like mobility, social media, web applications and big data can pose risks as well as inefficiencies if they're not properly managed. IAM Networks can help you solve these challenges and close that gap—through integrated technologies, unparalleled threat intelligence, and highly flexible managed services designed to meet the unique demands of your business. Whether you're challenged with meeting IT budget demands, fighting new threat adversaries, or are just looking for more efficiency around your compliance and security initiatives, we understand that all businesses are different, and that's why our Managed Security Services are designed for that kind of flexibility.
Then you're looking for ways to simplify your program, operationalize your expenses, and keep your team focused on business priorities. With packaged solution bundles, expert management and automated tools, we remove your day—to—day complexity of compliance and data protection, so you can get back to what you're passionate about - your business. Then you probably have a dedicated security team, but you may need augmentation in key areas to help you evolve processes, elevate data protection strategies, or advance the way you manage threats. With deep security expertise and unmatched threat intelligence, we will design a program that supports your specific needs, while giving you complete visibility and control.
The network operations center can monitor both voice systems and multi service data networks so you are alerted of any irregularities present within your environment. Exceptional staff—tier 2, 3, and 4 engineers hold the highest levels of manufacturer and developer engineering certifications and have direct access to manufacturer specific tier 3 and 4 engineers if required. Sophisticated hardware and certified technicians watch over your network from both a computer and human perspective, providing redundant monitoring to ensure any anomalies are detected immediately.
IAM Networks provides standard and custom reports outlining the health of your systems and your usage of the network operations center, as well as response times, time to resolution, and other important statistics. Business expects more than operational efficiency from IT. It wants a partner in innovation, because there’s a technology component to virtually every internal and customer facing process. Network operations center managed services takes on day—to—day management of your data network, voice and unified communications capabilities so you can align IT resources with strategic business objectives.
Managed Threat Detection provides the level of visibility you need to detect advanced threats within your operations using up to the minute threat intelligence, sophisticated threat hunting techniques and includes support for a broad array of device types and SIEM implementations. Information sharing has been helping law enforcement and intelligence communities improve their capabilities for a long time. Managed Threat Analysis Service brings the same concept to our SIEM Enterprise and SIEM Operations Edition customers, integrating automatically analyzed threat intelligence and reputation information into the SIEM. This enables forward warning and emerging threat detection within the SIEM, securely synchronized from the cloud.
Managed Threat Detection service provides advanced threat detection in an easily deployed offering supporting more than 500 discrete device types and log sources for comprehensive visibility throughout your environment. Managed Threat Detection Service is after all, a service. We guide customers through provisioning, registration and secure information synchronization setup, initial SIEM correlation setup with support for more than 500 device types, test the service with the customers SIEM to ensure the service is functioning and operational, and provide knowledge transfer on the service to Security Analysts and Business owners.
As the proliferation of mobile devices and corporate BYOD adoption increases, revenue and productivity can rise - but so can exposure to risk. Managing non—standard, heterogeneous devices can often introduce malware into the corporate network. With Managed Network Access Control (NAC), you can rely upon a team of security experts to obtain proactive management, maintenance and monitoring to keep your network, systems and data safe. Managed Network Access Control (NAC) enables granular control over network access and continuous monitoring of corporate—sanctioned and bring—your—own—device (BYOD) endpoints.
This can help you to prevent the spread of malware and other threats that can harm infrastructure and leave your business vulnerable to attack and data loss. Our services include management of your Network Access Control product or other third—party vendor’s NAC products. Managed security services are available through the cloud and managed security services platform. Businesses access a variety of subscription—based offerings, ranging from enterprise—grade managed security services to compliance and security automation tools for small—and medium—sized businesses.