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Category: Managed Services

Managed Services

With managed services IAM Networks handles day—to—day management, monitoring and remediation of your data, voice, video, and unified communications network capabilities allowing you to align IT resources with strategic business objectives. It eliminates complexity while supporting solutions that address business problems. Business expects more than operational efficiency from IT. Your organization needs a partner, because there’s a technology component to virtually every internal and customer facing process. Service delivery managers establish a framework that ensures consistent and efficient operations. Managers act as advocates on behalf of customers, providing assistance throughout the entire engagement life—cycle. We monitor your systems at multiple levels to ensure your service level agreements are being met. Speedy and efficient ticket resolution — the network operations center processes network trouble tickets, with an ability to respond quickly and efficiently to any anomalies in our customers’ networks.